Community Advocate Specialist

Community Advocate Specialist ABC Solutions Inc. - 3.7 Kansas City, MO Job Details Part-time From $16 an hour 1 day ago Qualifications Crisis intervention Active listening First aid CPR Class E Working with children Conflict management Data entry Working with individuals with mental health conditions Resident observation in shelters and recovery homes Working with individuals from underserved communities Workforce development Full Job Description Job Summary As a Community Advocate Worker, you are the frontline operational and supportive backbone of our women's residential transition home. Our agency specializes in providing a secure, rehabilitative environment for women recovering from substance use disorders and managing mental health diagnoses, including residents transitioning directly through the Kansas City WIN (Wellness INitiative/Women In Need) Court system. In this role, you will provide trauma-informed, client-centered support, ensuring daily facility operations run smoothly while actively assisting these women in navigating their recovery, court compliance, and transition back into the workforce and community. Responsibilities 1. Client Advocacy & Support (Recovery & Milestone Management) Serve as a primary point of contact for female residents during assigned shifts, fostering a physically and psychologically safe, trauma-informed environment. 2.

Transportation & Community Navigation Logistical Support:

Safely operate agency or personal vehicles (as designated) to transport women to critical off-site appointments.

Court & Clinical Integration:

Drive residents to mandatory WIN Court appearances, Intensive Outpatient Programs (IOP), mental health counseling, drug screening facilities, and substance use recovery meetings.

Workforce Mapping:

Transport residents to job interviews and employment sites, and assist them in learning the Kansas City public transit system for long-term independence. Maintain accurate transportation logs, including mileage, vehicle inspection checklists, and destination tracking for compliance and liability purposes. 3. Facility Operations & Shift Management (1st & 2nd Shift) 1st

Shift Focus:

Facilitate morning routines, ensure residents are prepared and on time for daily clinical programming or employment, and coordinate daytime facility maintenance. 2nd

Shift Focus:

Manage afternoon and evening activities, facilitate residential house meetings, ensure curfews are met, and oversee evening facility lockdown and security protocols. Conduct regular health, safety, and contraband sweeps of the property to ensure the facility meets agency, state, and court-mandated compliance standards. 4. Documentation & Compliance Complete accurate, objective shift notes and incident reports using the agency's centralized database before the end of each shift. Track resident attendance, coordinate closely with case managers regarding WIN Court compliance metrics, and strictly monitor medication lock-box access for psychiatric and standard prescriptions. Maintain strict confidentiality and adhere to all HIPAA and state regulations regarding resident medical, legal, and personal information.

Qualifications & Requirements Experience:

1+ years of experience in human services, behavioral health, residential care, or addiction recovery is strongly preferred. Experience working with justice-involved women or specialty courts (like WIN Court) is a significant advantage.

Transportation Credential:

Must possess a valid driver's license, a clean driving record, and reliable transportation. (Chauffeur or Class E license is a plus).

Schedule Flexibility:

Demonstrated ability to work 1st and 2nd shifts, including potential weekend rotations, to ensure 24/7 facility coverage.

Skills:

Strong interpersonal communication, ability to maintain firm professional boundaries in a recovery setting, and proficiency in basic data entry.

Clearances:

Must be able to pass a comprehensive background check, state registry screening, and required drug screenings. Skills Assist residents in executing their individualized recovery and transition plans, including daily routines, coping-skills development, and goal setting. Utilize active listening and de-escalation techniques to manage interpersonal conflicts or mental health/behavioral crises within the residential facility. Monitor resident activity to ensure strict compliance with house rules, curfews, sobriety standards, and safety protocols. Strong knowledge of child protective services protocols and child welfare practices Experience working with children in diverse settings, demonstrating patience and empathy Proven ability in crisis intervention and crisis management techniques Excellent conflict management skills to mediate disputes effectively Familiarity with social work principles, behavioral health strategies, and family law procedures Ability to handle sensitive situations with discretion while maintaining a positive attitude Effective communication skills to build trust with children, families, and community partners We believe in investing in the professionals who invest in the women of our community. We offer a competitive starting wage of $16.00 per hour, comprehensive operational training (including CPR, trauma-informed care, mental health first aid, and crisis intervention), and a clear pathway for professional advancement within the behavioral health and workforce development sectors.

Pay:

From $16.00 per hour

Work Location:

In person