Position Summary The Residential Treatment Assistant provides direct supervision, support, and structure to individuals in residential treatment. Reporting to the RTA Manager, this position is responsible for promoting client safety, maintaining a therapeutic environment, and supporting day-to-day program operations. RTAs play a vital role in reinforcing program expectations, modeling positive behavior, and helping clients engage in their recovery. Key Responsibilities Client Supervision and Support Monitor client activity and behavior and provide redirection and reinforcement of program rules Assist clients with daily routines, assignments, and engagement in structured activities Conduct 30-minute room checks during overnight shifts to ensure client safety Set and maintain appropriate therapeutic boundaries Provide transportation to meetings, appointments, and community outings Facilitate client phone calls as directed Conduct property inventories at intake, discharge, and when new items are introduced Safety and Program Operations Perform random room searches and emergency safety drills as assigned Reinforce program rules, schedules, and expectations in a consistent and respectful manner Work collaboratively with Detox staff and Medication Technicians to ensure continuity of care Ensure safety and cleanliness in the facility during assigned shifts Documentation and Communication Document client routines and behavior in the Electronic Health Record (EHR) Complete concise and professional communication logs at the end of each shift Maintain charts, update client handbooks, and complete assigned administrative tasks Communicate effectively with staff and supervisors to support smooth handoffs and coordination Group and Community Engagement Facilitate education and community groups assigned by clinical staff Serve as a positive role model for clients and promote a recovery-oriented environment Training and Compliance Complete all required training, including Relias Learning modules aligned with Certified Community Behavioral Health Clinic (CCBHC) and Commission on Accreditation of Rehabilitation Facilities (CARF) requirements Participate in at least two hours of trauma-informed care training Maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Code of Federal Regulations (CFR) 42 Attend all assigned staff meetings, individual supervision sessions, and LifeHouse training Follow all LifeHouse policies and procedures and uphold confidentiality standards Professionalism and Culture Model punctuality, professionalism, and respect for all clients and coworkers Demonstrate appropriate work-life balance and clinical distance in all interactions Remain open to feedback and commit to continuous improvement Promote LifeHouse's mission, values, and goals through your actions and attitude Show sensitivity to the needs of high-risk populations, including individuals with complex behavioral health challenges

Position Requirements Minimum Qualifications:

High school diploma or General Educational Development (GED) certificate Customer service or client relations experience Strong communication and observation skills Ability to maintain clear boundaries and model professional behavior

Preferred Qualifications:

Experience working in behavioral health, substance use treatment, or residential care Familiarity with trauma-informed care practices Ability to document clearly and professionally in electronic systems

Job Type:

Full-time Pay:

From $14.25 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid orientation Paid sick time Paid time off Paid training Professional development assistance Retirement plan Vision insurance

Work Location:

In person