A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.
The Potter's Hands Foundation Part-Time Staff Position
ORGANIZATION OVERVIEW
The Potter's Hands Foundation, Inc. is a faith-based organization dedicated to providing a safe, secure, environment in which women who have been trapped by the oppression of human trafficking will find hope and healing in a safe and secure environment. Each individual will receive physical, emotional, and spiritual healing and learn the skills necessary for self-reliance and reintegration to society. The program will assist women in building a support network of healthy relationships with family, friends, church, and community.
POSITION DESCRIPTION
The Restoration Coach will oversee the evening/overnight/weekend operations of The Potter's Hands Safe House program. Hours may vary, but the majority of the hours will be evenings (overnight), weekends and holidays. Staff working overnight shifts are able to sleep once all required tasks are complete. The individuals in this position must maintain the security and confidentiality needed for this type of specialized program. The Part Time Staff member must be available to assist in conflict or crisis situations and will be responsible for the maintenance of documentation, ensuring the smooth operation of the program during the assigned hours. The Part Time Staff will work with other staff and volunteers to create a supportive community, helping to meet the needs of each resident.
RESPONSIBILITIES
include, but are not limited to:
Direct Support Services:
Resident Concerns:
Respond to residents' questions and needs. Facilitate the communication of client needs to program director as well as keep a nightly log of activities. Participate in scheduled house meetings that occur during your shift, participate in conference calls or house staff meetings as requested by program director throughout the week. Hold residents accountable to all program guidelines Perform all assigned tasks for each shift to include but not limited to room checks, chore checks, etc.
Transportation:
Assist in the pick-up and transportation of residents.
Crisis and Conflict Resolution:
Assess and respond to resident crises or conflicts. Assess the need for external assistance with the other staff present, such as contacting any on- call staff. Manage conflicts as they occur, document conflicts, and monitor resident incidents.
Safety and Security:
Assess and manage emergencies according to The Potter's Hands emergency protocol. Identify appropriate responses to emergency protocol triggers. Identify when external assistance is needed, and contact appropriate party (i.e. supervisor, law enforcement, medical assistance, etc.). Monitor the safety and security of the house, including the operation of the alarm system. Participate in the ongoing development of safety and emergency
Administrative Services Support:
Administrative Services:
Assist day staff with various administrative tasks, as needed. Administrative tasks may include filing, shredding and preparing packets of Potter's Hands materials. Assist in resource research assignments. Assist in other special projects, as needed. Complete all assigned tasks as directed by program director or assistant program director
REQUIREMENTS
Must be calm, supportive, mature, have a positive outlook, and understand how to work with residents in a shelter home Have a deep commitment to the empowerment of the residents Ability to work both independently and in a team environment Excellent communication skills, both oral and written Knowledge of and experience in supportive or peer counseling, crisis intervention, and conflict resolution techniques. Ability and willingness to intervene in and resolve resident disputes. Appreciation of sensitive confidentiality issues with demonstrated commitment to resident- centered practices. Ability to maintain a positive, cooperative, and professional attitude at all times and in interactions with other volunteers, staff, and residents. Be available on short notice Candidates must provide proof of a valid driver's license Other organizational requirements require a successful background check and the ability to meet physical requirements of the position.
Benefit Conditions:
Only full-time employees eligible Hours per week: 10-19 30-39 Typical end time: 8AM Typical start time: 4
