Commercial Underwriting Assistant - Remote for California Residents

Community Association Insurance Solutions, LLC is a nationally licensed Commercial Insurance Wholesaler and Program Administrator specializing in helping Homeowners' Associations (HOA's), Condominiums (Condos), Townhomes, and Planned Unit Developments (PUD's) by offering various insurance solutions.

Job Description:

The position of Commercial Underwriting Assistant will assist the Underwriting Department in the placement of coverage for community associations. This position is fully remote, with in-person Staff meetings held quarterly in/near Folsom, CA, and will be directly responsible for the following: Handle new submission processing including clearance, submission set up and quoting, review for missing or additional information needed, requests for additional information. Gather and document underwriting information. Quote accounts and prepare insurance proposals for retail agents or brokers. Review and process endorsements, bind requests, and other transactions according to established procedures with accuracy and efficiency. Adherence to both in-house processes and carrier underwriting guidelines. Issuance of policies and endorsements. Handle renewal book of business including gathering of renewal information, processing of renewals, and non-renewal requirements. Work with Underwriters, and agents or brokers to obtain missing application information, and other requests for information. Provide and maintain excellent customer service standards. Respond timely to questions from agents or brokers. Build and maintain rapport with the internal Underwriting Team, agents, brokers, and insurance carriers. Assist with Production Data clean-up and User Acceptance Testing (UAT) within Underwriting Department to support system and program changes. Serve as backup to underwrite in-house programs, as needed.

Education, Skills, and Experience:

Minimum 1 year experience as a Commercial Insurance Underwriting Assistant, Commercial Account Manager, or other relevant Property & Casualty insurance industry experience. Property & Casualty insurance license preferred but not required. 4-year college degree preferred but not required. Knowledge of Commercial Lines products, coverage forms, underwriting rating rules, compliance, and regulatory issues. Ability to multi-task, effectively prioritize, and adapt quickly with minimal supervision. Excellent customer service skills and attention to detail. Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills. Proven problem resolution and analytical skills. Ability to identify and resolve problems independently according to established procedures. Strong computer skills including proficiency in Microsoft Office software products. Ability to learn new and complex computer applications. Experience with Salesforce and Atlassian suite of products preferred but not required.