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Lutheran Social Services

Adult Residential Support Professional

Career Insights for Residential Assistant / Advisor

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What they do

A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.

$34,876 / year median in Wisconsin

+5% projected growth

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Job Description

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) L.E. Phillips - Chippewa Falls, WI Lutheran Social Services (LSS) is seeking a compassionate and dependable Adult Residential Support Professional to join our team at a new 50-bed residential treatment program for adult males , opening in Chippewa Falls in Spring/Summer 2026.
Schedule Two weekdays:
2:00 PM - 10:00 PM Every other weekend: 10:00 AM - 10:00 PM In this direct care role, you will support residents in recovery by providing supervision, encouragement, life-skills coaching, and a safe, structured environment. You'll work closely with residents to support treatment goals while responding appropriately to daily needs, challenges, and crisis situations. Monitor and support residents in a residential treatment setting Serve as a positive role model and provide daily encouragement Document observations and maintain accurate records Support treatment plans and resident goals Assist with medication monitoring/administration Help with housekeeping, laundry, meals, and daily living activities Transport residents to appointments and community activities Facilitate educational and life-skills activities Respond to emergencies and maintain a safe environment Maintain confidentiality and professional boundaries High School Diploma or GED required Valid driver's license and reliable transportation required Experience in human services, behavioral health, substance use treatment, or residential care preferred Strong communication, problem-solving, and interpersonal skills Ability to work independently and as part of a team Public Service Loan Forgiveness (PSLF) eligibility Paid Time Off Mileage reimbursement 403(b) retirement plan Annual raise opportunities Employee Assistance Program Employee recognition and service awards Ongoing training and development If you're passionate about helping individuals build healthier futures and want to be part of an innovative new treatment program, we encourage you to apply. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity/Affirmative Action Employer. High School Diploma/ GED or better. Driver's License Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.