Requisition No:

881080

Agency:

Children and Families\n

Working Title:

FAMILY SUPPORT WORKER OPS - 60933249 1

Position Number:

60933249

Salary:

$16.71 per hour

Posting Closing Date:

08/14/2026

CLASS TITLE:

FAMILY SUPPORT WORKER ALLOCATION FACTOR

(S)\nThis is paraprofessional work providing basic social services to individuals and/or families in need.\n

EXAMPLES OF WORK PERFORMED

\n(

Note:

The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.) Assists counselors in maintaining caseload of families receiving social services.\nAssists clients in completing forms for services and benefits.\nAssists individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing.\nProvides materials to individuals and/or families about nutrition, infant development and parenting skills.\nEnsures immunizations and well baby visits are received in a timely manner.\nAssists individuals and/or families in learning how to access community services.\nWorks with family to develop family support plan.\nConducts interviews to collect general household data in order to assist household members.\nCoordinates necessary transportation for families.\nMaintains and updates client files.\nParticipates in training.\nMakes referrals for emergency and ongoing services within the agency and to other agencies.\nMaintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.\nPerforms related work as required.

KNOWLEDGE, SKILLS AND ABILITIES

\n(

Note:

The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.) Knowledge of basic child care practices.\nKnowledge of elderly care practices.\nKnowledge of principles and techniques of effective communication.\nKnowledge of community resources.\nKnowledge of program objectives\nKnowledge of basic arithmetic.\nSkill in basic counseling techniques.\nAbility to assist clients in accessing community resource services.\nAbility to understand and apply the methods and practices used in medical, nursing, nutrition, child development or child care settings.\nAbility to interview clients to identify needs.\nAbility to communicate effectively.\nAbility to plan, organize and coordinate work activities.\nAbility to establish and maintain working relationship with others.

MINIMUM QUALIFICATIONS

Three years of experience in working in a social, economic, health or rehabilitative, medical, nursing, child development or child care setting; or\nA high school diploma or its equivalent and two years of experience in working in a social, economic, health or rehabilitative, medical, nursing, child development or child care setting.\nCollege or vocational/technical training from an accredited institution can substitute at the rate 30 semester, 45 quarter or 720 classroom hours for the required experience. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.\nCandidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.\nThe State of Florida supports a Drug-Free workplace. 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