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Account Support Coordinator
Job
LAD CUSTOM PUBLISHING INC
Buford, GA (In Person)
$49,920 Salary, Full-Time
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Job Description
We partner with colleges and universities across the USA to create custom course materials—print and digital. We're looking for a highly organized Account Support Coordinator to support our higher‑education clients and help keep projects running smoothly from start to finish. What You'll Do Support Account Managers with daily client and project needs Process and track orders for custom course materials Communicate with faculty, campus stores, and administrators to provide updates and resolve routine questions Maintain accurate data in our internal systems Coordinate with production and digital teams to ensure timely delivery Perform quality checks on files before they go to print or digital distribution Adapt to seasonal academic cycles with increased activity during term starts What You Bring Strong written and verbal communication Excellent organization and attention to detail Ability to manage multiple tasks and deadlines Comfort with spreadsheets, data entry, and digital tools Customer‑service mindset and professional communication style Experience in publishing, education, or administrative support is helpful but not required Why Join LAD Supportive, collaborative team environment Training on publishing workflows, copyright, and digital delivery Opportunities in a stable, expanding business Competitive pay and benefits (holiday pay, personal leave, healthcare eligibility after 60 days, optional supplemental insurance)