Job Summary The Unit Support Coordinator:

Provides guests information and supports the efforts of the unit staff Performs designated duties under the supervision of a professional nurse Handles clerical and specific administrative tasks for the nursing unit Assembles patient records, answers phones and patient calls Orders and ensures delivery of supplies, timekeeping via Kronos, welcomes new patients and families to the unit, orients to patient / family areas of the unit, answers call lights, and other related functions as needed. Assists the unit leaders in disseminating pertinent information to the staff. #READ Qualifications Education Requirements High School Diploma

OR•GED•OR•Relevant experience may be considered in lieu of education Required Skills Collaborative Skills Customer Service Skills Detail Oriented Excellent Communications Skills Excellent Interpersonal Skills Good Reasoning Skills Listening Skills Microsoft Office Applications Multitasking Organizational Skills Problem Solving Skills Strong Team Player Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania.

Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Qualifications:

Education Requirements High School Diploma

OR•GED•OR•Relevant experience may be considered in lieu of education Required Skills Collaborative Skills Customer Service Skills Detail Oriented Excellent Communications Skills Excellent Interpersonal Skills Good Reasoning Skills Listening Skills Microsoft Office Applications Multitasking Organizational Skills Problem Solving Skills Strong Team Player

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