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Insight Global

Human Services Assistant

Career Insights for Social / Human Services Assistant

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Based on Virginia data

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What they do

A Social or Human Services Assistant assists with identifying and arranging community services for clients. Works with social workers and other human services professionals. Helps with rehabilitation for people with disabilities or those in recovery, or coordinates home care services for the elderly; may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis.

$40,888 / year median in Virginia

+7% projected growth

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Job Description

Job Description
  • Greet customers and help them complete forms
  • Enter customer information on application forms
  • Screen and review applications to determine eligibility
  • Enter information into automated systems and generate reports
  • Prepare case records & write recommendations for assigned cases
  • Perform routine office tasks (answering phones, copying, scanning, preparing correspondence, processing mail, filing)
  • Assist customers with online system (Common Help) for Medicaid, TANF, and SNAP (formerly known as food stamps) applications
  • Help register and file clearances through State benefits systems
  • Gather report facts & interpret public assistance policies/regulations We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements
  • 1-2 years of experience in a similar role
  • Documenting/data entry/reporting
  • Face to face customer service experience
  • Admin duties
  • Answering phones, emails, filing, mail processing
  • Microsoft Office Suite (excel)
  • Experience working in a human services environment
  • Bilingual
  • Associates