Find Jobs
Find Jobs Near You – Available Work in Your Location
Human Services Assistant
Career Insights for Social / Human Services Assistant
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Virginia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Social or Human Services Assistant assists with identifying and arranging community services for clients. Works with social workers and other human services professionals. Helps with rehabilitation for people with disabilities or those in recovery, or coordinates home care services for the elderly; may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis.
$40,888 / year median in Virginia
+7% projected growth
Job Description
- Greet customers and help them complete forms
- Enter customer information on application forms
- Screen and review applications to determine eligibility
- Enter information into automated systems and generate reports
- Prepare case records & write recommendations for assigned cases
- Perform routine office tasks (answering phones, copying, scanning, preparing correspondence, processing mail, filing)
- Assist customers with online system (Common Help) for Medicaid, TANF, and SNAP (formerly known as food stamps) applications
- Help register and file clearances through State benefits systems
- Gather report facts & interpret public assistance policies/regulations We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements- 1-2 years of experience in a similar role
- Documenting/data entry/reporting
- Face to face customer service experience
- Admin duties
- Answering phones, emails, filing, mail processing
- Microsoft Office Suite (excel)
- Experience working in a human services environment
- Bilingual
- Associates