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WD
WV Department of Human Services
Youth Service Supervisor
Career Insights for Social / Human Services Manager
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Based on West Virginia data
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What they do
A Social or Human Services Manager works with and advocates for clients, including children and adults, that have health, mental health or poverty related problems. Runs programs for social service or human services organizations. Meets with community members to assess needs; plans and monitors the effectiveness of programs. Represents service organizations in the community.
$73,516 / year median in West Virginia
+15% projected growth
Job Description
General Description - Make a Difference in the Lives of West Virginia Youth Are you a proven leader with a passion for developing staff and improving outcomes for youth and families? The Youth Services Supervisor provides direct supervision, program oversight, and strategic guidance to social work staff delivering critical services across multiple program areas. Why Join Us? Opportunity to shape service delivery and improve outcomes Purpose-driven work that directly impacts youth and families A role that builds professional social work and leadership experience Enjoy competitive benefits, including generous leave, comprehensive health coverage, retirement options, and access to Public Service Loan Forgiveness programs. Be part of a mission-driven organization committed to public service excellence. If you're committed to helping youth thrive and want a career with purpose, we encourage you to apply and become part of the team serving West Virginia's children and families. Youth Service Supervisor performs supervisory work in the program area of youth services. They plan, assign, and review the work of employees providing services to the public in the program area of youth services. This position may oversee, and coordinate programs and activities aimed at supporting the personal and social development of young individuals, community organizations and advocacy groups. This role typically involves managing a team of youth service professionals, creating, and implementing programs, and ensuring the overall well-being of the youth participants. These positions are subject to on-call status during non-business hours and may be subject to mandatory overtime requirements and must be available for travel. Work may deal with situations which are potentially dangerous to clients and workers. Perform related work as required. Applicants must possess a valid WV driver's license, and reliable transportation. Applicants also must have strong communication skills, a knowledge of policy, law, and procedures regarding all programs and services. Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment. As a supervisor, you will: Supervise and evaluate professional social work staff, including case reviews and performance management Oversee caseload distribution, service delivery, and documentation standards Provide guidance on complex, high-risk, or legally sensitive cases Ensure compliance with state law, policy, and professional standards Coordinate with internal and external partners, courts, and service providers Support staff through coaching, training, and crisis response Participate in on-call supervisory coverage, as required Maintain awareness of safety risks and ensure staff follow appropriate protocols This position may involve working in emotionally intense or potentially dangerous situations and requires sound judgment, professionalism, and resilience.