Knowledge of:

Basic knowledge of police operations, services, and crime data. Report writing techniques Basic record keeping principles and practices General office procedures Ability to: Demonstrate typing skills and operational characteristics of standard office equipment. Operating various motor vehicles safely. Preparing and maintaining accurate records and files. Understanding and carrying out oral and written direction. Establishing and maintaining effective working relationships with those contacted in the course of the work. Analyzing situations and adopting rapid, effective, and reasonable courses of action. Learn basic law enforcement organization, activities, terminology, practices, and regulations. Learn basic interview methods and principles. Learn operation of computer equipment to enter and retrieve information. Learn the interpretation, application, and explanation of a variety of ordinances, rules, and regulations. Current Microsoft Office Skills, including Access, Excel, Word, PowerPoint, and Publisher. Work effectively in a high volume, fast paced environment. Manage multiple projects and issues effectively and meet firm deadlines. Communicate clearly and concisely, orally and in writing.

Education :

Equivalent to the completion of the twelfth grade.

Experience :

One year in customer service environment, which included considerable time working with the public either over the phone or in person. Must be willing to work rotating evening, night, weekend, and holiday shifts Must pass a detailed background investigation.

License or Certificate:

Must possess or be able to obtain an FAA Part 107 Remote Pilot Certificate (Drone Pilot License) within ninety (90) days of hire. Must possess a valid California Class C Driver's License and maintain possession of such license during the course of employment. Must have an acceptable driving record, be insurable at the standard rates by City's insurance carrier and maintain such ability during the course of employment.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions : Must be found to be free from any physical, emotional, or mental conditions, as determined by a qualified physician and/or psychologist, which with or without accommodation might affect the ability of the employee to perform essential job functions. The position may require prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. Additionally, the position requires grasping, repetitive hand movement, and fine coordination. Near and far vision is required in order to read work related documents and perform bus driving related duties. Acute hearing is required when providing phone and personal service. 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