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CSU Fullerton Auxiliary Services

Housing Coordinator

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$55,056 / year median in California

+16% projected growth

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Job Description

Project Rebound is a special admissions and student support program that supports the higher education and successful reintegration of the formerly incarcerated. By making higher education more accessible and supporting formerly incarcerated students to excel in a course of study, Project Rebound constructs an alternative to the revolving door policy of mass incarceration in order to empower formerly incarcerated students and their communities and increase community strength and safety. Project Rebound strives to provide each student with the individualized support that they need to succeed. In addition to providing direct wraparound services, Project Rebound acts as a liaison with services and programs on and off-campus and an advocate for people on campus and in the community. The Project Rebound Housing Coordinator (HC) is responsible for coordinating Project Rebound's supportive housing initiative and assisting Project Rebound students (both residents and non-residents) with their supportive housing needs. The HC is responsible for assessing the needs of residents and making appropriate referrals to resources on campus and agencies off campus. The position requires a strong case-management and/or residential services provision background. A background in Criminal Justice is an asset for this role. Please be aware that funding for this position is awarded through a Grant/Contract over a specified period. Employment for this position beyond current Grant/Contract funding is contingent upon continued funding. Essential Duties Oversee the day-to-day operations of the Women's Project Rebound House, ensuring a safe, supportive, and inclusive living environment. Familiarize and enforce Project Rebound Student License Agreement and policies and procedures in alignment with Project Rebound's goals, vision, and mission. Provide guidance and support to the Women's House residents on personal, academic, and social matters. Conduct regular house meetings and one-on-one sessions with residents to address concerns, resolve conflicts, and offer resources for personal growth. Manage the housing application process (e.g., maintaining the waiting list, resident screening and intake, room assignments, roommate matching, and coordinating move in and move-out procedures, ensuring a smooth transition for residents). Maintain accurate housing records and databases, including occupancy reports and house / room condition assessments. Implement initiatives to foster a sense of community and belonging among residents. In collaboration with the Executive Director and Program Director, work to create a comprehensive schedule of activities specific to each member to include, but not limited to: education, employment, physical/mental health, personal and professional growth, life skills, and/or any other activities to enhance the well-being of the residents. Maintain familiarity with current and new contracts to ensure compliance with funding source performance targets. Ensure students are in compliance with program and residential agreements/guidelines. Ensure safety and well-being of all students, staff, and guests. Support guest policy and intervene where necessary to maintain compliance. Attend Project Rebound weekly staff meetings, case conferences, organizational gatherings, retreats, and conferences as requested. Provide education, support, and referrals to residents about available support and resources if determined to be beyond the scope of the Project Rebound Supportive Housing program. Handle all repairs and upkeep of the property in collaboration with ASC. Coordinate after-hours service support in coordination with the Program Coordinator. Serve as backup on-call at all times and assume primary "on-call" as needed. Provide house tours for community organizations, campus partners and stakeholders. Keep accurate records of housing expenses and programming. Prepare reports and presentations on housing operations, occupancy rates, and resident satisfaction for university administration and stakeholders. Participate in professional development opportunities to stay current on trends and advancements in student housing and residence life. Submit all credit card reconciliations on time with receipts. Supervise and maintain student workers' time sheets who are assigned to the Women's House. In collaboration with Program Director and Enrollment Specialist, coordinate Spring and Fall "Bridge to Success" new student orientation program. Other duties as assigned. Qualifications Minimum two (2) years' experience in one or more of the following fields: substance abuse counseling, case management, life coaching/mentorship, and reentry services. Knowledge/experience in trauma-informed programming, restorative justice, and/or conflict resolution. Success in overcoming barriers similar to those confronting the program's target population (i.e., a formerly incarcerated person) viewed as an asset. Excellent oral communication skills, interpersonal skills, and leadership skills. Highly self-motivated and ability to multi-task. Strong ability to establish, articulate, and maintain life-affirming interpersonal boundaries. Strong ability to problem solve and foster accountability within an empowerment/restorative justice framework.. Knowledge of local, state, and federal corrections systems, parole, probation, housing. Ability to clearly, accurately, and effectively relay information to students, university faculty, staff, and administrators, and community members. Proficiency working with computers, digital communications, and popular software packages. Strong ability to work independently and take initiative. Ability to work effectively with diverse partners in professional academic settings, community-based organizations, and corrections. Ability to coordinate, supervise, and collaborate with volunteers. Experience working with currently and/or formerly incarcerated individuals. Must be available to travel and work some evenings and weekends. Must be able to travel to different locations to attend required meetings, trainings, conferences, and other sites as needed.
EDUCATION
Minimum Bachelor's degree from an accredited four-year college or university.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.
BENEFITS
Health, dental, vision, life, health care flex plan, LTD, vacation, sick leave, holiday, credit union, tuition reimbursement and retirement plan with company match. All benefits will be administered according to policies and/or procedures.
APPLICATION PROCEDURE
Your application will be considered incomplete without the submission of a Resume Cover Letter CSU Fullerton, Auxiliary Services Corporation (ASC) is an Equal Opportunity/Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (657) 278-4117. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position. Employer CSU Fullerton Auxiliary Services Corporation ("ASC") Address 1121 North State College Blvd. Fullerton, California, 92831 Phone (657) 278-4117 Website http://www.fullerton.edu/asc/

Benefits

  • Sick Leave
  • Financial Aid/Assistance
  • Professional Development
  • Other Retirement and Savings