A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
Category
Housing
Region
San Francisco/Peninsula
Job Type
Full-Time
Close Date
9/6/2026 at 5pm or until 75 applicants
Salary
$98,425.00-$134,472.00 Annually
Additional Questionnaires
Pre-qualification and About San Mateo
San Mateo is a city of more than 100,000 residents located in San Mateo County, California, on the San Francisco Peninsula. One of the City's strengths is its diversity, both in the ethnic makeup and the physical development of the community. San Mateo has a vibrant business and retail environment with national and international businesses, two major shopping centers and an active downtown.
You would be joining over 500 people whose mission it is to serve the San Mateo community with a collaborative, innovative and professional spirit. We are looking for someone who embodies our shared values of respect, creativity, inclusivity, transparency, and integrity in their words and actions.
Look at some of the reasons why the City of San Mateo is a great place to work, /_GTIzeSpc_g.
Description
The City of San Mateo Community Development Department is looking for a Housing Specialist I/II
The Department
The Community Development Department, comprised of Planning, Neighborhood Improvement and Housing, Code Enforcement, and Building, provides a broad range of functions relating to the development of the community. The Housing and Neighborhood Services Division supports development of affordable housing, administers a portfolio of rental and for-sale affordable housing, and oversees community grants. You will be joining a team of talented professionals in a dynamic, collaborative work environment dedicated to serving the San Mateo community.
You will work alongside a team of focused and highly motivated professionals who use their talent to provide essential development review and inspection services to our residents and businesses on a daily basis. The Housing Specialist I/II position is an exciting opportunity for a talented professional to join a great organization and make a valuable contribution to the Housing Division within the Community Development Department. Collaboration, innovation, respect, accountability, creativity, transparency, thoughtfulness, and informed risk-taking are attributes and competencies that we are seeking in the candidate.
The Position
The Housing Specialist performs professional level work to implement varied housing programs and policies, grant and City loan management, and community engagement. The current vacancy may be filled at either level based on experience.
Depending upon class level and assignment, duties may include, but are not limited to, the following:
Review, analyze, and administer federal, state and local programs to meet City housing and community development needs; structure and modify programs to meet specific City circumstances.
Conduct BMR unit transactions, including BMR sales and re-sales, refinances and loan payoffs, and leasing of BMR/affordable housing rental units, in collaboration with City's contracted BMR real estate agent and/or property managers of BMR/affordable housing properties.
Provide technical assistance on BMR program issues to Housing Division management and to property managers and tenants/owners of BMR housing.
Interpret City policies, procedures, laws, and regulations in response to public inquiries and complaints about BMR and affordable housing.
Conduct outreach and organize and lead in-person and virtual workshops with the public about housing needs in the community and policy related to housing production, preservation, and protection; attend meetings as a City representative, as assigned.
Support the Housing & Neighborhood Services Manager with implementation of the policies and programs in the City's 2023-31 Housing Element.
Process housing and commercial loans and grants from application through construction completion and loan servicing; determine property improvement needs; originate loans; prepare specifications and coordinate project bidding and management stages; conduct progress inspections and authorize disbursements; mediate disputes between the property owner and the contractor.
Publicize and prepare marketing information for the City's various housing and redevelopment projects; meet with individuals and groups to disseminate such information.
Maintain accurate records and files of assigned projects and cases; monitor funds expended; prepare a variety of periodic and special reports related to grant, loan and City-sponsored programs; may provide input into annual budget requests and assist with monitoring the budget.
The Housing Specialist receives general supervision from the Housing Supervisor or higher-level department
personnel and may exercise technical and functional supervision over lower-level staff as assigned.
For a complete list of duties, reference our job specifications at cityofsanmateo.
Job PDF:
Housing Specialist I_II JA Final
Ideal Candidate
Knowledge and Abilities
You possess the knowledge of analytical and report preparation methods and techniques; techniques for effectively dealing with people from various socioeconomic, ethnic and age groups; and real property development and real estate financing concepts, laws and techniques;
You have the ability to analyze, interpret, apply and explain various laws, rules, codes and regulations related to housing, and specifically affordable housing, including grant and loan administration; research and analyze technical and statistical data; evaluate alternatives and make sound recommendations, quickly learn the laws, rules, regulations and procedures related to the work; prepare clear, concise, and accurate correspondence, reports and other written materials, maintain accurate records and files, coordinate multiple projects and meet critical deadlines; represent the City effectively in meetings with others, establish and maintain effective working relationships with those contacted in the course of the work;
You are a detail-oriented individual who finds it rewarding to work with the community, able to exercise good judgement and decision-making abilities, and an exceptional communicator (oral and written) with superior interpersonal skills.
In addition to the above, for Housing Specialist II, you have the ability to interpret, apply and explain various laws, codes and regulations related to varied housing and redevelopment programs and projects, independently follow through and coordinate multiple projects concurrently, prepare and analyze construction bid documents, specifications and contracts, analyze financial statements and real property documents.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. Typical ways to obtain the knowledge and abilities would be:
Housing Specialist I:
One year of administrative support experience, preferably in a setting which provides a knowledge of housing and/or redevelopment concepts and terminology.
Equivalent to graduation from a four year college or university with major coursework in public or business administration, finance, economics or a field related to the work. Experience in housing program or redevelopment staff support may be substituted for the education on a year for year basis to a minimum of two years.
Housing Specialist II:
In addition to the above, two years of experience in administering housing and/or redevelopment programs and projects at a level equivalent to the City's class of Housing Specialist I.
Highly Desirable
Experience in managing a city Below Market-Rate housing program
Experience in administering a city-managed loan program
Experience in community engagement and outreach involving housing policies related to housing production, preservation, and protection
Benefits
Benefits
Salary:
Housing Specialist I $98,425.60 - $117,374.40 Annually; Housing Specialist II $112,798.40 - $134,472.00 Annually
Comprehensive benefits package including generous paid leave and health benefits
CalPERS retirement (2% 55 for classic members; 2% 62 for new members. Classic employees contribute 8.34% to CalPERS, and new members contribute 7.50% to CalPERS, with participation in the Social Security Program
Programs:
Deferred Compensation plan with 0.5% City contribution of base salary. City will contribute 0.5% of base salary to the deferred compensation plan, and 1% City contribution to a Retirement Health Savings Account
Free Fitness classes through City of San Mateo Parks and Recreation, Employee Assistance Program, and Credit Union Membership
Bilingual Differential:
$90 biweekly (if applicable)
This classification is represented by the San Mateo City Employees' Association.