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The Village for Families & Children

Family Support Specialist - Eagle House

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$52,757 / year median in Connecticut

+13% projected growth

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Job Description

Family Support Specialist - Eagle House Details
Job Tracking ID:
512620-913643
Job Location:
Hartford, CT
Job Level:
Mid Career (2+ years)
Level of Education:
BA/BS
Job Type:
Full-Time/Regular
Date Updated:
08/03/2026
Years of Experience:
2 - 5 Years
Starting Date:
ASAP
Salary:
46,200.00
Work Hours:
40 Invite a friend Job Description
Our Mission:
The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission "to build a community of strong, healthy families who protect and nurture children" by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region. Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you're joining an organization that's just as committed to your success as we are to those we serve. Starting salary: $46,500 ABOUT
EAGLE HOUSE
Program Overview
  • 24-bed psychiatric residential treatment facility (PRTF) serving children ages 6-12
  • Functions as a step-down or diversion from inpatient hospitalization
  • Serves youth with severe emotional and behavioral challenges related to significant trauma
  • Average length of stay: 4 months
Goal:
stabilize youth and prepare them for transition to community-based care, family, or foster placement
  • Provides intensive, trauma-informed care focused on relationship-building and skill development
  • Services include: o Psychiatry and nursing evaluations o Individual, group, and family therapy o Case management o Therapeutic recreation o Special education services
  • Emphasis on helping youth build emotional regulation, coping skills, and positive interactions with peers and adults Postiion Overview - Family Support Specialist Provides direct services to children and their families which may include: a.
Conducts comprehensive assessments and engagement b. Develops treatment plans and contracts for services c. Implements treatment plans, modifying it as appropriate during the course of treatment d. Discharge planning, which may include plans for follow up treatment and connection to community services and programs e. Provides case management services f. Works with community groups in collaborative ventures Completes clinical documentation and reports, as well as any other documentation and reports required by agency and program policies and funding sources, accurately and timely. Develops and maintains collaborative relationships with other community agencies and organizations, in order to provide comprehensive and effective treatment services for clients (i.e., schools, courts, hospitals, etc.). Works as a team member with other clinical and administrative staff to respond to client and programmatic needs. Contributes to agency organizational life by participating in agency wide task forces, committees or problem solving teams as appropriate. Contributes to agency visibility and development of community linkages by representing The Village in community groups or committees, as assigned by supervisor. Other duties and responsibilities as assigned. Employee Benefits & Engagement
  • Staff recognition programs, including awards and incentives for staff of the month, perfect attendance, and appreciation events throughout the year
  • Tuition reimbursement
  • Ongoing coaching, training, and professional development opportunities Experience and Skills
EDUCATION
BA in social work, sociology, psychology or comparable human service program.
EXPERIENCE 2-3
years' experience in a comparable position in a human services agency preferred but not required. Excellent oral and written skills and ability to communicate comfortably with children, parents, and school personnel. Organized and able to work independently with minimal supervision. Flexible and able to multi-task. ? Cultural competency to serve targeted populations. Bilingual skills preferred. Experience working with inner-city children Commitment to Results/Performance Based Accountability. May be required to maintain valid driver's license and ability to drive or otherwise obtain transportation to provide services throughout the service area. Proficient with Microsoft Office and spreadsheet applications. Possess solid general computer skills. Familiarity with specific applications used by The Village a plus. Job Benefits Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program - NHSC, tuition reimbursement and Student Loan Repayment). our-benefits/