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Horizon Home Health and Hospice

Community Liaison| Horizon Home Health and Hospice| Provider Services| Twin Falls, ID | Burley, ID

Career Insights for Social / Human Services Specialist

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Based on Idaho data

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$54,499 / year median in Idaho

+20% projected growth

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Job Description

Horizon is one of Idaho's oldest and largest Home Health agencies. We have been in business for over 20 years and currently have branches from Weiser to Twin Falls. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values CAPLICO- - -Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership.
How we do it:
CELEBRATING
successes large or small. We hold each other
ACCOUNTABLE
with respect and professionalism. Our
PASSION FOR LEARNING
allows us to teach our team members the latest and most advanced Home Health and Hospice education. Our
LOVE ONE ANOTHER
atmosphere shows we work as a team with trust and compassion. The growth we have experienced reveals that we are
INTELLIGENT RISK TAKERS
with our processes and procedures. But what really sets us apart from all the others is our
CUSTOMER SECOND
philosophy. Employees are our main and most important focus. We achieve job fulfillment by promoting
OWNERSHIP
through the independence that Home Health and Hospice offers. Horizon is Idaho's
EMPLOYER OF
CHOICE and we want you to join us as we
PROVIDE LIFE CHANGING SERVICE
to all those we touch. Job Description Summary Responsible for establishing and maintaining positive relationships with patients and referral sources, responding to patient requests and concerns. Essential Job Functions/Responsibilities related to community relations Works with the Director of Business Development and Clinical Team to establish community education for clinical programs Establishes and maintains positive working relationships with current and potential referral and payer sources Builds and monitors community, customer, and payer and patient perceptions of Horizon Home Health and Hospice as a high quality provider of services Maintains comprehensive working knowledge of Horizon Home Health and Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Horizon Home Health and Hospice Essential Job Functions/Responsibilities related to Transitional care coordination Evaluate the appropriateness of patients referred for home health or hospice services Confirm the level of care most appropriate for the patient Conduct an on-site assessment to facilitate safe and effective transition from in patient to home health or hospice Engage patients, family, caregivers as well as the inpatient care team to obtain appropriate information to support discharge to home health or hospice care Holding continuity of care as a priority, the community liaison communicates and coordinates with the inpatient care team supporting the patient including hospital case management and nursing, patient's physicians and other healthcare providers involved in the patient's care at home. The community liaison will attend conferences as requested, facilitate orders, evaluate patient's care (medical, psych-social and practical) needs, including medical eligibility of services, anticipated needs for equipment, medication and transportation Responsible for referral source satisfaction Serves as a clinical resource for patients, families, physicians, and facility staff for appropriate home placement, medication reconciliation, goals of care and identification of necessary support at home, as well as problem solving barriers or challenges related to the patient returning home
Horizon Home Health & Hospice Magic Valley Status:
Full -
Time Exempt Salary:
$60,000 - $80,000
Annual Bonus:
Incentive Plan after completion of 90 days Horizon Home Health and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc.
is available at http:
//www.pennantgroup.com.