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LDH-Northeast Delta Human Services Authority

Social Service Counselor 3

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$52,287 / year median in Louisiana

+5% projected growth

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Job Description

Salary $3,477.00 - $6,264.00 Monthly Location Monroe, LA Job Type Classified Job Number
NEDHSA-223481-SSC3-071526-SH
Department LDH-Northeast Delta Human Services Authority Opening Date 07/15/2026 Closing Date 7/20/2026 11:59 PM Central About this Job
NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION
Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility. Northeast Delta Human Services Authority is seeking a qualified individual to serve as a Social Service Counselor 3 to provide services through
SSI/SSDI
Outreach, Access, and Recovery (SOAR) program which is a national model designed to assist individuals who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or co-occurring substance use disorder. The goal is to reduce and/or eliminate homelessness for individuals with serious mental illness, medical impairments, and /or substance use disorder who may qualify for
SSI/SSDI
who are experiencing homelessness. An ideal candidate will possess the following competencies:
Demonstrating Accountability:
The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Focusing on
Customers:
The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Making Accurate Judgments:
The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Minimum Qualifications Five years of social services experience; OR Six years of full-time experience in any field plus two years of social services experience; OR A bachelor's degree plus two years of social services experience; OR An advanced degree in a social sciences field, plus one year of social services experience.
EXPERIENCE SUBSTITUTION
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours, which substitutes for a maximum of four years of experience in any field.
NECESSARY SPECIAL REQUIREMENT
Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information Job Duties:
Collaborate with referral sources and community partners to identify applicants through team meetings, outreach, and referrals. Conduct interviews with individuals to gather information for
SSI/SSDI
applications. Collect medical records and supporting documentation to complete
SSI/SSDI
applications. Prepare SOAR Medical Summary Reports for individual applications. Accompany individuals to appointments at the Social Security Administration. Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for applications. Provide and coordinate case management services with partners to support individuals. Meet the target population where and when needed. Travel for client meetings, training, stakeholder collaboration, and off-site coordination with personnel/management. Assist the team with administrative tasks as needed. Participate in the annual Point-in-Time Count. Cross-train in other job duties (such as SOAR Outreach Worker) to provide backup support to co-workers. Adhere to all program policies and procedures
Position-Specific Details:
Appointment Type:
Job Appointment Location:
Monroe Integrated Care Clinic (MICC)
Compensation:
NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans. 2-year
Full-Time Clinical Practice:
NHSC will pay up to $50,000• for an initial 2 years of full-time clinical practice to clinicians. (Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact: Ms. Janesia Raybon, MPA Human Resources Director A Northeast Delta Human Services Authority 2513 Ferrand Street Monroe, LA 71201 318-362-4237 (office) Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave - Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave - State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. •Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org ). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others