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housing Navigator

Job

Enlace de Familias de Holyoke

Holyoke, MA (In Person)

Part-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/14/2026

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Job Description

Jobs › Holyoke, MA › housing Navigator Enlace de Familias de Holyoke housing Navigator Holyoke, MA Apply Housing Navigator \$21 30 hours a week in person The Housing Navigator provides direct support to individuals and families experiencing housing instability. This position assists clients with housing applications, housing assistance programs, resource referrals, and stabilization planning while ensuring compassionate, client-centered service. Key Responsibilities Housing Navigation & Client Support ? Assist individuals and families experiencing housing instability. ? Help clients complete housing applications, including public housing, affordable housing, emergency housing, and waitlists. ? Support completion of RAFT and other housing assistance applications. ? Guide participants through eligibility requirements and required documentation. ? Assist clients in gathering, organizing, and submitting housing-related paperwork. ? Conduct follow-up communication with clients, landlords, housing authorities, and partner agencies. ? Provide housing referrals and stabilization planning. Resource Coordination ? Connect clients to community resources, benefits, and supportive services. ? Maintain current knowledge of housing programs, utility assistance, food access, employment resources, and family support services. ? Coordinate referrals and track outcomes. Documentation & Data Management ? Maintain accurate client records, case notes, and service documentation. ? Complete required data entry and reporting activities. ? Ensure confidentiality and compliance with organizational policies and procedures. Community Engagement & Collaboration ? Work collaboratively with Enlace staff and community partners. ? Participate in staff meetings, trainings, and professional development opportunities. ? Support outreach activities and community events as needed. Qualifications ? Bilingual (English/Spanish) preferred. full listing on website or facebook How to Apply Submit your resume and cover letter to: jasarah@enlacedefamilias.or Active Filters housing Navigator Holyoke, MA Clear All Apply