A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
The Hospice Volunteer Coordinator is responsible for recruiting, training, coordinating, and supporting volunteers who provide compassionate services to hospice patients, families, and the organization. This role ensures compliance with hospice volunteer regulations while fostering a meaningful volunteer experience that enhances patient care and supports All Care Hospice's mission.
Schedule:
Monday-Friday, 8:30-4:30pm
Work Location:
Lynn, MA Essential Duties & Responsibilities:
Recruit, interview, onboard, and retain qualified hospice volunteers. Develop, coordinate, and facilitate volunteer orientation and ongoing education programs. Assess volunteer needs with patients, families, and the interdisciplinary hospice team, and match volunteers appropriately. Supervise, mentor, and evaluate volunteers to ensure quality service and regulatory compliance. Maintain accurate volunteer personnel files, documentation, and monthly program statistics. Coordinate volunteer meetings, recognition activities, and educational events. Collaborate with the interdisciplinary team to integrate volunteers into patient care and organizational initiatives. Participate in quality improvement activities and support agency performance goals. Attend hospice and community events to promote volunteer engagement and community awareness. Help ensure the hospice volunteer program exceeds Medicare volunteer hour requirements.
Qualifications:
Bachelor's degree preferred; degree in Human Services, Social Work, Health Care Administration, or a related field is strongly preferred. Minimum of two years of experience in health care, volunteer management, or a related setting. Hospice experience and volunteer program experience preferred. Strong organizational, communication, and interpersonal skills with the ability to build meaningful relationships. Proficient in Microsoft Office, including Word, Outlook, and Excel. Ability to maintain confidential information and accurate records. Valid Massachusetts driver's license, reliable transportation, and proof of automobile insurance required.
We Offer:
Generous earned time package Retirement planning: 403(b) savings plan with employer match Mileage reimbursement Tuition reimbursement Comprehensive insurance coverage including medical, dental, life, and disability effective on date of hire Pre-tax flexible spending accounts (FSAs) for health care and dependent care expenses Access to personal wellness and financial support programs
About All Care:
Since 1911, All Care has been expanding programs and services to meet the changing needs of the patients we serve. All Care's dedicated health care professionals and caring staff provide the highest quality, compassionate services to patients and families throughout the North Shore, Eastern MA, Greater Boston & Merrimack Valley communities. All Care specializes in providing a full continuum of in-home services. From nursing and rehabilitation therapy to palliative and hospice care to private pay services and adult foster care, we offer solutions, resources, and assistance to each patient and family ensuring quality of life at every phase of need. All Care is Medicare certified and licensed by the Commonwealth of Massachusetts.
