YMCA. ESSENTIAL FUNCTIONS

Serve as an ambassador and provide members, volunteers, visitors the highest level of customer service including face to face and phone inquiries. Ensure the YMCA character development initiatives of caring, honesty, respect, and responsibility is implemented in the Membership Department. Manage all inquiries related to membership including rates, hours of operation and current program schedules. Maintain the highest accuracy with front desk procedures, policies and serve as a role model to other staff. Provide direct service at the welcome center as scheduled and as needed. Assist the Membership Coordinator to ensure proper implementation of front desk procedures are in place and revised, training and role modeling for all staff. Perform other duties as assigned by the supervisor. Participate in training and other Association initiatives. Perform other duties as assigned.

QUALIFICATIONS

Requires solid supervisory, organizational, interpersonal, and communication skills. At least one-year experience in customer service. Must have strong organizational, computer and communication skills. Incumbents must possess an extensive understanding of computer systems, accounting procedures and good business practices. Must be very organized and be able to create systems for smooth branch operations. Strong human relations skills including the ability to establish and maintain a positive work environment with other staff, volunteers, and members. Minimum age of 18. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Job Type:

Part-Time Schedule:

Multiple shifts available (mornings, nights)

Pay:

$15.00/hr Plus, access to YMCA facilities for all YMCA employees, Employee Assistance Program, and Sick Leave If this sounds like something you are qualified to do and want to apply, please submit your online application today!

The Y:

We're for youth development, healthy living, and social responsibility.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are a safe place for children, teens and vulnerable populations, and all staff, regardless of their role within the organization, are required to ensure the trust that families place in us is earned each and every day. Child protection is every employee's job, and employees may not begin work until they are trained.

We are welcoming:

we are open to all. We are a place where you can belong and become.

We are genuine:

we value you and embrace your individuality.

We are hopeful:

we believe in you and your potential to become a catalyst in the world.

We are nurturing:

we support you in your journey to develop your full potential.

We are determined:

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