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Aging Office of Western Nebraska

Service Coordinator

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$50,879 / year median in Nebraska

+12% projected growth

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Job Description

Overview We are seeking a dynamic and highly organized Service Coordinator to join our team! In this vital role, you will serve as theUnder the supervision of the
AD WAIVER
Supervisor performs the assessment, development, implementation, authorization, processing, and evaluation of community-based services for the elderly throughout the Panhandle of Nebraska.
EXAMPLES OF WORK PERFORMED
Extensive assessment of potential elderly clientele and their needs to obtain or maintain community-based in-home services. Process and coordinate community-based services for the elderly and their families. Implement a program assistance/ care plan for elderly who qualify under program guidelines. Work in cooperation with Resource Development in the securement of appropriate service providers. Authorize providers and services as needed. Evaluate applicable services and programs on a monthly/ annual basis. Acquire and maintain familiarity with appropriate laws, policies, regulations, and directives of the AOWN, Nebraska Health and Human Services, and other State and Federal agencies that the AOWN works directly with. Maintain familiarity with community resources and provide appropriate information and assistance to elderly and families. Attendance at programmatic meetings. Participation in training as directed and approved by the
AD WAIVER
Supervisor or Director. Maintain confidentiality of all client information. Entry and verification of client information in the agency's automated reporting and tracking system (N-FOCUS and THERAP). Maintenance of records as directed. Completion of monthly reports as directed. Provide input for periodic quality assurance reviews. Assist in the orientation of service providers, program participants, and other community agencies or groups. Serve as an advocate for participants and clientele. Work "on-call" as necessary. Other related duties applicable to the position as assigned by the
AD WAIVER
Supervisor or Director.
MINIMUM QUALIFICATIONS
Bachelor's degree in the Human Services field, or Certification under the Nebraska Social Work preferred Minimum of two years' experience in long term care, gerontology, or community health. Proficient in written and oral communication. Experience in computer applications. Valid Nebraska driver's license Must maintain an acceptable level of attendance, punctuality, and availability as determined by the AOWN; must work such regularly scheduled hours as are determined by the AOWN; must work any required overtime, weekends, and holidays. Available to travel. Proof of insurability for malpractice liability insurance. Proficient telephone and communications etiquette skills. Ability to work independently. Work duties require sporadically lifting and carrying up to forty pounds. Work environment is in an office setting with prolonged periods of sitting
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person