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Veterans Service Officer (NYHELP Program) (Family & Community Services)

Job

Oneida County

Utica, NY (In Person)

$55,306 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

ONEIDA COUNTY GOVERNMENT NOTICE OF VACANCY DEPARTMENT
Family and Community Services
CIVIL SERVICE TITLE
Veterans Service Officer (NYHELP Program)
CLASSIFICATION TYPE
Non-Competitive SALARY (GRADE): $55,306 (28W) Plus Excellent Benefits
APPLICATION DEADLINE
December 31, 2026 APPLY ONLINE•: https://oneida-portal.mycivilservice.com/post/jobopps
DISTINGUISHING FEATURES OF THE CLASS
This position involves responsibility for case coordination, counseling, and processing of claims for veterans and their dependents. The incumbent is responsible for exercising sound professional judgement and knowledge in the processing of claims, completing interviews and assessments to discern needs of the veteran, and making referrals for veterans as deemed necessary. The work is performed under the general supervision of the Director of Veterans Services. The incumbent performs related work as required.
MINIMUM QUALIFICATIONS
Candidates must be an honorable discharged veteran
AND Either:
(A) Possession of Bachelor's Degree; OR (B) Successful completion of sixty (60) credit hours AND two (2) years of human services experience; OR (C) Graduation from high school or possession of a high school equivalency diploma AND four (4) years of human services experience.
SPECIAL REQUIREMENT
Possession of a valid New York State driver's license at time of appointment. License must remain valid throughout appointment.
NOTES:
1. Candidate must be an honorably discharged wartime veteran unless the veteran is in possession of a Restoration of Honor Act Decision Letter restoring access to State benefits issued by the Division of Veterans' Services. 2. Degree(s) must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If the degree was awarded by an educational institution outside the United States and its territories, the candidate must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates will be required to pay the evaluation fee. 3. Verifiable part-time experience will be pro-rated toward meeting full-time experience requirements. •Oneida County is an equal opportunity employer•If you do not have internet access, paper applications can be picked up in the Personnel Department on the 7th Floor of the Oneida County Office Building. You may also request a paper application to be mailed by calling 315-798-5726.
Issued:
06/05/2026