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View Point Health

Housing Navigator - Housing Navigation Program - (Intensive Services) - Norcross, GA

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$48,693 / year median in Georgia

+13% projected growth

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Job Description

View Point Health Job Title:
Housing Navigator Job Code:
SST012/Social Services Tech 2
Shift:
Full-Time (40 hours per week on average)
Job Hours:
8:30am•5:00pm•
Times May Vary Base Location:
Hybrid•
Assigned Locations May Vary Division/Department/Program:
Housing Navigation Services View Point Health is a Community Behavioral Health agency utilizing a team of psychiatrists, nurses, licensed counselors and social workers, as well as other professionals to provide services to individuals who need treatment and support to cope with mental illness, substance abuse, and intellectual and developmental disabilities. View Point Health serves uninsured, underinsured, low-income Medicaid, Medicare, war veterans and some private insurance across multiple locations with a full continuum of behavioral health services and support. The Housing Support Coordinator will provide Housing Coordination Services to individuals involved in various Housing Programs. The initial goal is to assist adult individuals with securing and maintaining stable housing.
Duties & Responsibilities:
Engage in assertive outreach with individuals to build rapport and quickly move participants out of homelessness. Provide case management services to address enrolled clients' barriers to housing. Conduct a minimum of 1 contact per month/per client within their community setting or within client's current residence. Work with other service providers and staff in support of effective consumer treatment, linkage, communication, and continuity of service. Conduct targeted outreach to owners/property managers of rental units to educate them on the benefits of program participation. Create, maintain, and regularly update landlord/housing list with detailed information to assist in matching program participants with suitable housing options. Provide housing search assistance for eligible referred program participants. Work with partner agencies to support program participants in completing applications and applying for supportive documentation to accompany admissions applications (i.e. self-certifications, birth certificate, social security card, etc.). Track individuals referred and families and ensure continued progression through housing process. Assess all households for mainstream benefits and supportive services available to support eligible individuals and families through their transition Write progress notes and other supportive documentation that is compliant with program, payer, and agency requirements. Keeps records on each consumer that complies with all VPH and other regulatory authority standards for content and maintenance. Use personal vehicle for consumer transportation needs when agency vehicle is unavailable. Represents the site at meetings, tours and visits, inspections, audits, and evaluations. Stays up to date on training as required by VPH and all other regulatory authorities. Other related duties as assigned.
Minimum Qualifications:
High school diploma/GED and three (3) years of job-related experience in a social services-related position; or one (1) year of experience at the lower-level Social Services Tech 2 (SST011) or position equivalent.
Note:
Some positions may require certification or licensure.
Preferred Qualifications:
Bachelor's or master's degree in counseling or a related field from an accredited college Certification as an addiction counselor from the Georgia Addiction Counselors Association (GACA) or equivalent certification Two (2) years working in homeless services. Two (2) years working in rapid rehousing Familiarity with individualized support plan development and community resources
Requirements/Competencies:
Must be able to lift 20 pounds, Requires long periods of sitting/standing, Must be 21 years of age, Must have valid Georgia driver's license and Motor Vehicle Record in accordance with company policy. Candidates for selection must pass a criminal background check (including fingerprinting). Must pass a pre-employment drug screen and subject to random drug screens.
Note:
Some positions may require a valid driver's license. Benefits (for qualified employees): State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts) Paid New Hire Training Company contributes additional 7.5% of salary to 401(a) Retirement Plan No employee deduction for Social Security Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology, and travel Supervision, training, and continuing education opportunities available View Point Health is an
Equal Opportunity Employer:
View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.