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The Women's Shelter of South Texas dba The Purple Door

Advocate - Alice

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$48,981 / year median in Texas

+19% projected growth

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Job Description

Advocate - Alice 2.2 2.2 out of 5 stars 700 North Flournoy Road, Alice, TX 78332 $19.35 an hour - Full-time The Women's Shelter of South Texas dba The Purple Door 6 reviews $19.35 an hour - Full-time Purpose/function of position: To provide information, supportive services, and advocacy to victims of domestic violence and sexual assault in assigned geographical region. To provide community education regarding domestic violence and sexual assault issues. Duties include but not limited to: Provide peer counseling, education, and advocacy to victims of domestic violence and sexual assault. Complete an intake as outlined in the agency handbook, including a needs and goals assessment, safety plan, and legal needs assessment; assist with appropriate program referral based on the assessment and complete follow-up to ensure the client is receiving and participating in appropriate services. Document all activity in client record and Osnium database. Ensure accompaniment of client to hospital, police/sheriff departments, court proceedings, etc., as appropriate and necessary. Provide support and information to victims of domestic violence and sexual assault regarding options available in the criminal justice system and assist the client in accessing their chosen course of action. Refer clients to other social service agencies for additional services as appropriate. Assist clients in filing crime victims' compensation claims. Act as liaison with other agencies/entities on behalf of clients, as required, either directly or through assigned volunteers. At the direction of the Non-Residential Services Manager, respond to hospital calls for sexual assault survivors when a volunteer is not available. Transport clients to the shelter facility when needed and in accordance with guidelines established by the Non-Residential Services Manager. Utilize volunteers to assist with advocacy and accompaniment. Provide training to volunteers and new staff as requested. Meet with criminal justice officials, social service workers, law enforcement, etc., to inform them of services offered by the agency. Distribute educational materials, which will inform abuse victims of the rights and services available to them. Make public appearances, as assigned, in order to interpret to the community, the services of the agency. • When answering Hotline ensure that calls are identified, and proper protocols followed. Ensure that appropriate records are maintained regarding clients and service delivery. Prepare reports and maintain appropriate records for reporting requirements. Ensure that an accurate record of working hours, mileage, etc. is maintained. Ensure that an accurate work record for volunteers is maintained. Ensure offices are maintained appropriately and report facility concerns immediately to the Non-Residential Services Manager. Manage designated offices in such a manner as to ensure the smooth operations of services, periodically evaluating effectiveness, appropriateness, service delivery, and cost efficiency. Perform other duties as assigned by the Non-Residential Services Manager, Deputy Director, or President and Chief Executive Officer. Attend all meetings and training as directed. Maintain professional conduct and represent the Agency in a professional manner.
EDUCATION
Bachelor's degree preferred. At the discretion of the President and CEO, substantial experience in a shelter setting or in advocacy may be substituted for educational requirements.
QUALIFICATIONS
Knowledge of domestic violence and sexual assault dynamics preferred; excellent oral and written communication skills required to include public speaking; high level of personal integrity, diplomacy, discretion, and tact is necessary; computer literate with proficiency in Microsoft Office products; highly organized, flexible, with ability to work independently, manage multiple priorities concurrently, and meet deadlines; non-traditional hours to include some evening and weekend hours required; some travel requiring a valid driver's license and a personal, insured vehicle for use on the job required. .
Job Type:
Full-time Pay:
$19.35 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance
Education:
Bachelor's (Required)
Experience:
Public speaking: 1 year (Required)
Microsoft Office:
1 year (Required)
License/Certification:
Driver's License (Required) Willingness to travel: 25% (Preferred)
Work Location:
In person