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CC
CATHOLIC CHARITIES OF THE ARCHDIOCESE
Housing | Case Navigator
Career Insights for Social / Human Services Specialist
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Based on Texas data
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$48,981 / year median in Texas
+19% projected growth
Job Description
Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need. Case Navigator works with clients facing eminent risk homelessness to stabilize housing and remove barriers. Responsibilities will include assessing clients' needs, coordinating supportive services, and assisting them in accessing housing resources. Responsible for working with clients as they navigate the program, providing guidance, advocacy, and support throughout their journey towards housing stability. Case Navigator will assist clients in a short-term case management program to resolve issues to create housing stability by assessing clients using the EMPath matrix. Clients will be connected to internal and external resources to support the household with rent and utility assistance, employment services, food, counseling, benefits etc. Case Navigator will utilize the Homeless Management Information System to record data and maintain up to date physical files. What you Deliver Conduct eligibility screening to understand the unique needs and challenges of at-risk individuals or families Identify strength and barriers to housing stability, such as substance abuse, behavioral health, employment, or legal concerns and connect to appropriate resources Assists families and individuals with establishing and meeting housing and related goals, and identifying appropriate steps towards achieving goals, including modifying goals as needed, and evaluation of progress. Carries a caseload of families & individuals, which may include home-based case management. Meet with clients twice a month to check in on goal progress and adjustments needed to ensure household is self-sufficient at program end. Maintains precise and accurate documentation of case management services, including client files and entries into the program databases. Prepare reports and data analysis to track the program's progress and outcomes, as required by program funders and management. Offer support and guidance to help clients overcome obstacles and maintain their housing stability. Be prepared to handle crisis situations, such as eviction threats or emergencies, and connect clients to appropriate resources and services. Conduct home visits and inspection to ensure unit meets HUD housing standards (NSPIRE) Performs other duties as assigned. The Expertise We're Looking For Bachelor degree in social work, psychology or related field required. Two (2) years of case management experience within the homelessness services, housing programs, or social service. One (1) year of case management experience preferred NSPIRE Inspector Training (provided by agency- must pass within first 90 days of employment) Valid Texas Driver's License The Skills and Assets You Bring, and More Experience working with clients with a trauma informed mindset Flexible and effective team player, able to adapt to changes and a busy workplace environment. Knowledge and experience of housing issues and available resources. Knowledge of EMPath case management model. Experience and knowledge with the challenges of and resources for those at-risk of homelessness. Ability to work with diverse communities. Excellent organizational skills and an ability to self-motivate. Excellent written/verbal communication and people skills.