VOLUNTEER COORDINATOR

Position :

Volunteer Coordinator - Hand Me Up Shop Reports to:

Operations Supervisor Compensation:

$19 hourly / Full-time Responsibilities As a Volunteer Coordinator for the Interfaith Hand Me Up Shop resale store, you will lead and support volunteers in maintaining an organized, welcoming, and efficient shopping and donation environment. This role coordinates daily volunteer activities across the workroom and sales floor, provides guidance and training, and supports day-to-day store operations. In addition to volunteer coordination, you will assist with donation intake, inventory movement, and workroom organization. Heavy lifting, including donations, boxes, bins, and furniture, is a regular and essential part of the position, along with making timely decisions regarding donation acceptance and processing. Interfaith of The Woodlands is dedicated to building a more loving and caring community through service. The work you will do at the Hand Me Up Shop helps fund and sustain Interfaith's programs and services in The Woodlands and the surrounding area. In support of this mission, employees also participate in disaster recovery efforts as needed, such as assisting with emergency response operations. Primary duties Model professionalism, respectful communication, and support for organizational policies, leadership direction, and Interfaith core values. Provide excellent customer service to customers, clients, and donors. Maintain high standards in processing donations, keeping the workroom, sales floor, and exterior of the building clean, organized, and well-maintained daily. Foster an inclusive and collaborative workroom environment, guiding volunteers to reach their potential while promoting productivity, efficiency, and a safe, positive atmosphere. Coordinate and supervise volunteer activities and track hours worked in database. Partner with Interfaith Volunteer Coordinator on volunteer activities and special group projects. Serve as primary point of contact for all volunteer training and requests. Follow daily plans and directives from management and staff to prepare goods for sales floor replenishment. Move furniture safely and without causing damage. Participate in Interfaith disaster recovery efforts as needed, including assisting with emergency response operations. Perform other duties as assigned. Qualifications High school diploma or equivalent Must reside within 15 miles of 77381 zip code Must be legally authorized to work in the United States. This employer participates in E-Verify Employment is contingent upon successful completion of background check, employment verification, and drug screening Preferred Customer service experience Furniture retail and/or moving experience Experience working with diverse populations and in nonprofit settings Knowledge, Skills and Abilities Basic knowledge of computers, including Microsoft Office Suite, and comfort using POS systems and other equipment. Basic math skills, including addition, subtraction, multiplication, and division. Ability to understand key metrics, including sales and profitability. Strong organizational skills and attention to detail. Ability to multitask and be a self-starter. Ability to work independently and collaboratively. Good time management skills and a strong sense of urgency. Effective written and verbal communication skills. Enjoy interacting with customers. Eagerness to learn. Must be able to drive a 15-foot box truck to assist with donation pickups. Work Location In person Work Schedule Flexible with scheduling and available to work retail hours, which may include day, weekends, and/or holidays, based on department and store/organization needs. Travel Requirements Occasional local travel. Must have a valid Class C Texas Driver's License and comply with Interfaith's Safe Driving Policy and Company Driving policy. Must pass a Motor Vehicle Record check before hire. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Physical demands:

Constant moving, talking, hearing, reaching, and standing. Involves standing for at least two consecutive hours. Involves stooping, kneeling, crouching, and climbing ladders. Visual demands: reading and computer usage, close vision, color vision, depth perception, and ability to adjust focus. Heavy lifting is an essential function of this job as moving of donations, boxes, bins and furniture, etc. are daily activities of this position at the Hand Me Up Shop. Must be able to lift at least 50 lbs consistently. Benefits Medical, Dental and Vision Insurance Basic and Voluntary Life + AD&D Voluntary Short & Long Term Disability Flexible Spending & Dependent Care Accounts Employee Assistance Program 403(b) Retirement Plan with corporate matching up to 5%; requires one (1) year of employment Paid Time Off Bereavement and Jury/Court Duty Pay Paid holidays Mileage Reimbursement Work with enthusiastic team members who have a passion for service!

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The employee has reviewed this description and agrees that he/she is fully able and can perform the duties and responsibilities listed above.