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JABA
Aging Services Coordinator
Career Insights for Social / Human Services Specialist
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Based on Virginia data
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$53,606 / year median in Virginia
+11% projected growth
Job Description
Help Older Adults Live Safely, Independently, and with Dignity At JABA , we believe everyone deserves the opportunity to age with independence, purpose, and the support they need to thrive. We're looking for a compassionate, organized, and resourceful Aging Services Coordinator to help older adults, individuals with disabilities, and their caregivers navigate life's challenges and connect with services that make a meaningful difference. If you're passionate about helping people, enjoy problem-solving, and thrive in a role that combines case management, advocacy, and community engagement, we'd love to hear from you. What You'll Do As an Aging Services Coordinator, you'll serve as a trusted guide for individuals and families by helping them understand available resources and develop personalized plans that support their goals and independence. In this role, you will: Conduct person-centered assessments by phone and through home visits. Develop individualized care plans that reflect each person's goals, strengths, and preferences. Coordinate services with healthcare providers, caregivers, family members, and community organizations. Connect individuals with local, state, and federal resources including Medicare, Medicaid, SNAP, transportation, housing, caregiver support, and other community programs. Provide ongoing follow-up and support for individuals with complex or changing needs. Advocate for individuals experiencing barriers to services. Maintain accurate documentation and case records using electronic data systems. Represent JABA through community outreach, educational presentations, and local events. Build strong partnerships with healthcare providers, nonprofit organizations, and community agencies. Stay current on aging services, public benefits, and community resources through ongoing professional development. What We're Looking For We're seeking someone who combines compassion with professionalism and enjoys helping others navigate complex situations. Required Qualifications High school diploma or GED. At least two years of experience in human services, healthcare, social services, case management, customer service, or a related field. Strong communication, organization, and problem-solving skills. Ability to work independently while managing multiple priorities. Comfortable using Microsoft Office and electronic documentation systems. Valid Virginia driver's license, reliable transportation, and willingness to travel throughout the service area. Preferred Qualifications Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Gerontology, Public Health, Nursing, or a related field. Experience working with older adults, individuals with disabilities, or caregivers. Knowledge of Medicare, Medicaid, and community resource systems. Experience conducting assessments, service coordination, or case management. Bilingual language skills are a plus. Why You'll Love Working at JABA At JABA, every day offers the opportunity to make a lasting impact on the lives of individuals, families, and our community.