Family Services Specialist I

Family Services Specialist I City of Virginia Beach•3.7 Virginia Beach, VA Job Details Full-time $51,708.80•$80,142.40 a year 2 hours ago Benefits Paid holidays Health insurance Dental insurance Parental leave Life insurance Qualifications Collaborate with healthcare professionals Driver's License Bachelor's degree Home visits (communication methods)

Full Job Description Requisition ID:

48850

Work Location:

Human Services•Virginia Beach Blvd offices

Pay Range:

G.23, $51,708.80•$80,142.40

Starting Salary:

Minimum of the

Pay Range Work Schedule:

Monday through Friday, 8 a.m. to 5 p.m.

Part Time Hours/Wk:

Job Open Date:

4/20/26

Application Deadline:

5/4/26

Job Duties:

The City of Virginia Beach Department of Human Services is recruiting for a Family Services Specialist I (FSSI) to work in our Child Protective Services divisions. The FSSI will, under the supervision of a Human Services Supervisor, investigate and assess alleged child maltreatment. The FSSI must be able to work as part of a multidisciplinary team facilitating a team approach with police, medical, social work, and mental health professionals. Specific duties include, but are not limited to: Manage a high-volume workload of CPS referrals and demonstrate the ability to make independent decisions based on knowledge of policies and procedures. Document detailed, and accurate investigative narrative, dispositional assessments, safety assessments, and risk assessments. Engage children and families to maximize information gathering and to build trust to ensure that appropriate measures are taken to ensure child safety. Utilize trauma informed strategies to overcome challenges and build upon family strengths Spend time in the community visiting client's homes, schools, court, and collateral visits that are pertinent to each family's referral. Conduct safety and risk assessments on an ongoing basis with each assigned referral. Review assigned referrals with their immediate supervisor, or designee. Take appropriate actions to ensure that children are separated from unsafe situations by utilizing natural support in the family and community and at last resort recommending placement in foster care. Write court affidavits and petition the Juvenile & Domestic Relations Court for child protective orders and or emergency removal orders. Organize and participate in Family Partnership Meetings and varieties of team meetings designed to support and engage families. Receive and screen new allegations of child abuse/neglect. Make appropriate validity decisions and make plans for immediate response to new CPS referrals. Ensure that all referral interviews and interactions are documented within 24 hours. Work in collaboration with police, mental health professionals, emergency medical services partners with triaging families and conducting investigations. Standby on-call duties after normal business hours on a rotating basis. The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, and Holidays and paid leave. A $3,000 hiring bonus is being offered for this position. Hiring bonuses shall only be for new hires of original full-time employment or reemployment as defined in Human Resources Policy No. 5.0. $500 will be awarded in the first paycheck. $1000 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of "Meets Expectations". $1,500 will be awarded upon completion of the employee's one (1) year probationary period and a performance evaluation with an overall rating of "Meets Expectations".

Official City Job Description:

https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Family-Services-Specialist-I-02307.pdf

Working Conditions:

https://workingcondition-summary-prod.s3.amazonaws.com/B.006542.2.pdf

Minimum Requirements:

MINIMUMS

Must possess a minimum of a Bachelors degree in a human services field (social work, counseling, gerontology, guidance and counseling, family and child development, psychology or sociology); or possess a Bachelors degree in any field accompanied by a minimum of two (2) years related experience in a human services area. Must have, or obtain, a current and valid Virginia or North Carolina drivers license in accordance with Virginia or North Carolina DMV drivers license eligibility requirements.

SPECIAL REQUIREMENTS

All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Additional Requirements:

DMV Transcript:

Required CDL:

Not Required DOT History:

Not Required CPS Check:

Required Physical:

Not Required Respirator:

Not Required Polygraph Review:

Not Required Psychological Screening:

Not Required Attachments Required:

Resume Preferences:

Child Protective Services experience Crisis intervention experience Court testifying experience Family engagement experience Case documentation experience Bachelors in Social Work or equivalent

Special Instructions:

Please complete the application in its entirety and include your resume if required by the posting. Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process. You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

V RS Contribution:

All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace:

The City of Virginia Beach maintains a drug free workplace.