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Believe In Recovery LLC

CARES community support specialist

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$60,810 / year median in Washington

+7% projected growth

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Job Description

CARES community support specialist Port Townsend, WA 98368 $72,800
  • $93,600 a year
  • Full-time $72,800
  • $93,600 a year
  • Full-time Under the general supervision of Believe in Recovery and the operational supervision of East Jefferson Fire Rescue, the Community Support Specialist will Offer aid and support to community members in need, whether it's through direct assistance during emergencies, facilitating access to resources, or providing educational needs as part of the CARES Unit for East Jefferson Fire Rescue.
This is a full-time position staffed by Believe In Recovery. Job duties include considerable public contact and are intended to bridge the gap between emergency medical response and/or law enforcement and the needs of the people with behavioral health issues. The Community Support Specialist will accompany the
EJFR CARES
Unit's firefighter/EMT to assist individuals referred by first responders throughout East Jefferson County. Work will be reviewed, by East Jefferson Fire Rescue, through conferences, analysis of reports and observations.
Essential Duties and Responsibilities:
Cultivate contacts and establish and maintain positive, effective, collaborative working relationships with East Jefferson Fire Rescue, other fire and police department personnel, behavioral health providers, other healthcare providers, social service agencies, homeless shelters, and community service and faith-based groups to assist individuals with mental illness, substance use disorders, and other behavioral health issues. Establish and maintain rapport with the populations served. Provide information, non-clinical consultation and referral. Respond to requests for information from first responders and the public about available services. Promote best practices in engagement approaches, support systems and interventions. Meet with and interview contacts, families and other care providers to assess needs and eligibility for services. Advocate needs of individuals within and outside system; liaise between individuals in need of assistance, caregivers and service providers. Provide client-level and system-wide troubleshooting for advocacy. Follow-up with identified individuals in an effort to coordinate care. Consult with other agency professionals on difficult cases. Prepare and maintain records, case notes and reports related to activities; maintain confidential and sensitive information. Work with the
EJFR CARES
Unit to collect and analyze data. Work with the
EJFR CARES
Unit to plan and staff community events. Provide training for fire and partner emergency response personnel. Required knowledge,
Skills and Abilities:
Modern office practices and computer applications. Excellent verbal and written skills. Work effectively in team environments. Express ideas and recommendations clearly and effectively both orally and in writing. Exercise a high degree of initiative and independent judgment, problem solving and decision making within the scope of assigned authority. Effectively identify and resolve conflict. Knowledge of community resources, social service programs, and support networks available to individuals and families. Strong interpersonal skills, with the ability to establish rapport, build trust, and communicate effectively with diverse populations. Empathy and compassion for individuals facing adversity, with a commitment to advocating for their needs and rights. Ability to assess client needs, develop individualized service plans, and monitor progress towards goals. Excellent organizational skills, with the ability to manage caseloads, documentation, and reporting requirements.
Qualifications:
A bachelor's degree in social work or related human services field preferred. Licensure in a behavioral health discipline and/or experience working with individuals with substance use disorders and mental health conditions is preferred. Ability to perform the physical requirements of the position, including lifting and carrying up to 50 pounds, transporting supplies, and assisting with client-related activities. Minimum of 2 years of experience in community outreach, case management, or direct support services.
Pay:
$72,800.00
  • $93,600.
00 per year
Benefits:
Employee assistance program Health insurance Paid time off Application Question(s): physical requirements of the position, including lifting and carrying up to 50 pounds, transporting supplies, and assisting with client-related activities.
Education:
Bachelor's (Preferred)
Experience:
Outreach, case management: 2 years (Required)
Work Location:
In person