DSHS HCLA
Social Service Specialist 5
Salary
$6,576.00
- $8,842.00 Monthly
Location Thurston County
- Tumwater, WA
Job Type
Full Time
- Permanent
Job Number
2026-02771
Department
Dept.
of Social and Health Services
Division
HCLA
Opening Date
04/10/2026
Closing Date
4/12/2026 11:59 PM Pacific
Salary Information
The high end of the salary range, Step M is typically a longevity step
Description
DSHS HCS
- Social Service Supervisor
- Social Service Specialist 5
Are you a leader who believes strong teams create stronger outcomes for the communities they serve?
The Home and Community Living Administration (HCLA) is seeking a Social Service Supervisor to lead a dedicated team at our Tumwater office within the Home and Community Services (HCS) division. As a Social Service Supervisor, you will guide a team that helps older adults and people with disabilities receive the support they need to live safely and with dignity in their homes and communities. Our programs focus on independence, well-being, and choice for the people we serve. In this role, you will supervise a team of social service professionals who assess needs, develop care plans and coordinate long-term care services for people across the region. You will support your staff as they navigate complex situations, make thoughtful decisions and ensure services are delivered quickly and accurately to those who rely on them.
You will coach and guide staff, strengthen partnerships with hospitals, residential providers, Tribal governments, and community organizations, and ensure services meet program standards and policy requirements. You will operate with a high level of independence, making decisions that impact staff performance, service delivery, and client outcomes across your unit.
Some of what you'll do:
Supervise a unit of Social Service Specialists, including recruiting, hiring, training, mentoring, coaching, evaluating performance, and ensuring compliance with applicable laws, policies, and procedures.
Oversee staff who assess individual client needs, determine appropriate nursing facility levels of care, and develop care plans to support clients in remaining or returning to the community.
Ensure accurate authorization and timely service delivery from Medicaid Personal Care (MPC), Community First Choice (CFC), Community Options Program Entry System (COPES), Residential Support Waiver (RSW), and Nursing Facility Care programs.
Implement performance standards, conduct quality assurance reviews, assign and prioritize work, and monitor staff performance, including initiating corrective or disciplinary actions as needed.
Coordinate and conduct staff training, unit meetings, case staffing, and multi-disciplinary meetings, while keeping staff informed of policies, procedures, and program updates.
Collaborate with community organizations, including the Community Services Office (CSO), Home and Community Living Administration (HCLA), Home and Community Services (HCS), Area
