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RC
Rock County
Comprehensive Community Services - Human Services Professional I
Entry-Level JobVerifiedNo experience needed
Career Insights for Social / Human Services Specialist
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$51,002 / year median in Wisconsin
+7% projected growth
Job Description
Under the direction of the CCS Program Manager and CCS supervisor, work involves providing comprehensive, person-centered, team based, community treatment to youth and families living with mental illness, substance abuse or co-occurring disorders receiving services through the Comprehensive Community Services. Work primarily includes the provision service facilitation and can include psychosocial rehabilitation, skill development, and other services on the CCS service array according to treatment plans. In conjunction with service provision, responsibilities may include the development and maintenance of case records, benefits, plans and reports in accordance with DHS 36, other relevant program codes, Social Security and Medicaid requirements. Work in collaboration with a treatment team, other HSD employees, families and collateral agencies. Supports and promotes the vision, mission, and guiding principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers." 65
- Provide psychosocial rehab services in the form of clinical case management that are person-centered, trauma informed, team oriented, and community based in accordance with DHS 36 (and other relevant program codes).
- Attend in-services, trainings, division/department meetings, committee meetings and trainings as requested or approved by your supervisor. 5
- Perform other duties as assigned.
- Knowledge of assessment and treatment of persons across the lifespan whom have mental illness or substance abuse disorders including co-occurring disorders.
- Knowledge of assessment techniques and the ability to make sound assessments and form solid clinical plans based on the assessment information.
- Ability to embrace and nurture a person centered, trauma informed, recovery oriented framework and culture for service delivery.
- Knowledge of therapeutic and psychosocial rehabilitation interventions for children, youth, adults, and families with complex needs.
- Knowledge of the laws, regulations and practices pertaining to
DHS 36, DHS
75, 48, 51, and 55.- Knowledge of psychotropic medications, their effect, side effects and abuse potential.
- Knowledge of community resources and how to effectively utilize them.
- Ability to plan and organize work effectively.
- Ability and skill to maintain accurate current records and prepare clear and concise reports.
- Ability to establish and maintain effective working relationships with agency staff, community members, families, and collateral agencies.
- Knowledge of various cultures and diverse populations and ways in which cultural values impact individuals, families, and the community.
- Ability to make assessments and provide or refer for appropriate treatment.
- Ability to manage one's time and emotions in an environment of rapidly changing priorities.
- Ability and comfort in assessing risk and safety planning.
- Ability to accept feedback and apply feedback given.
Physical elements:
- Ability to stand, walk and sit. Physical movement occurs a majority of the day.
- Ability to enter client homes without assistance, including the ability to navigate stairs.
- Inside and outside work with exposure to weather conditions.
- Potential for contact with unpredictable and aggressive persons.
- Potential for interactions with animals including but not limited to household pets and horses.
- Must be willing to transport consumers in your personal vehicle and be exposed to challenging and unpredictable environments.
- Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures.
- Lifting and carrying up to 25lbs.
Equipment use:
- Ability to use a computer and keyboard.
- Must become efficient at using a computerized documentation within 2 months of hire including the use of Microsoft Office products, an electronic medical record system, and other web based systems.
- Ability to use a copy and fax machine as well as a cellphone.
Working conditions:
- Able to work in multiple locations including the office, consumer's homes, and a variety of community locations.
- Available to work a flexible schedule including working evenings when needed to meet client needs (coordinate consumer emergencies, care and recovery plan services).
- Potential exposure to physically or verbally abusive persons.
- Potential exposure to unsanitary homes and high stress environments.