Spa Coordinator

Spa Coordinator 3.2 3.2 out of 5 stars Conover, NC 28613 Part-time, Full-time

ROCK BARN GOLF & SPA LLC 30

reviews Part-time, Full-time Job Duties Greet guest, perform check-in duties, including billing, review guest's itinerary with guest and notify appropriate person of guest's arrival and schedule appointments for guest either in person or telephone, confirm appointments and cross reference appointments, call late or no-show guest and respond accordingly Give information either in person or over the telephone regarding spa procedures, facilities, timetables, policies or special functions Prepare day's itinerary, and consultation packets Share feedback regarding member and guests' experiences with Spa Director Return voicemails to members and guests in a timely manner Maintain and pleasant demeanor and always be willing to go the extra mile to assist members or guests Maintain a neat and professional demeanor at all times Apply to all aspects of daily operating routine, the company values of Rock Barn Golf and Spa. Commitment to and demonstration of our Corporate Culture, Vision, Values, and Goals at all times Complete in-house orientation program which includes policies and procedures as per the manual and employee handbook Maintain current educational notebook Participate in all spa activities including staff meetings, educational events, workshops, inventory, or promotions. Keep all products stocked; inform supervisor if a requested product is not available Keep all guest areas neat and tidy, free from trash Assist co-workers as needed Maintain a working knowledge of the Spa's menu items Keep desk stocked with necessary supplies and work materials Handle cash, credit cards and gift certificates in a professional, confidential and honest manner. Assist guest as need requires Sell merchandise in retail area Ensure retail shelves are dust free and product displays are neat and orderly