Spanish Immigration Sales
Vergara Miller Law Firm
Missouri City, TX (In Person)
Full-Time
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Job Description
Task and Responsibilities Client Interaction, Consultations and Conversion:
Conduct detailed client consultations/intakes using approved scripts and gather comprehensive factual information related to the client's situation Offer attorney approved relief to client within 24 hours of initial consultation/intake in a clear and accurate manner Attorney Handoff & Case Preparation Complete and analyze all relevant information to identify and build a complete and accurate case narrative Create organized and accurate/factual case summary for attorney review based on client consultation/intake Provide recommendation for attorney team for review and approve (without diagnosing relief type) within workflow timeline Ensure no case is closed or advanced without attorney involvementTask Management:
Manages consultations schedules effectively and complete assigned tasks promptly Review and complete tasks timely in CRM promptly and ensure all client interactions are properly documented Maintain detailed, accurate and timely notes in CRM in accordance to SOP. Adherence toSOPs:
Follow all Legal Executive SOPs and workflows strictly Participate in call audits, coaching, and performance reviews Implement feedback to improve quality and compliance Ensure that all processes were followed correctly and details on consultations are good according to SOP. Compliance & Role Boundaries Refrain from providing legal advice or eligibility determinations without approval from attorney team Avoid guaranteeing outcomes or suggesting legal relief before attorney approval Clearly explain the firm's process and attorney-led decision model Ensure all communications align with compliance standards Core Values & Work Ethic Committed to the firm's core values and contributing to the business growth. Commit to theCause :
Help immigrants emerge from the shadows and be treated equally 100 × 100 : You're 100% responsible always—treat teammates with full respect. We call it 100X100Make It Happen :
Identify opportunities, solve the problem independently, and take action without waiting for directions Break theCeiling:
Go beyond known limits and reach for the stars.Tipo de puesto:
Tiempo completoBeneficios:
401(k) Dental insurance Health insurance Paid time off Vision insuranceExperiencia:
sales: 2 años (Obligatorio)Idioma:
español (Obligatorio) Lugar de trabajo: Empleo presencialSimilar remote jobs
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