Specialty and Key Accounts Manager- Gift & Specialty Channel

Description The Specialty and Key Accounts Manager - Gift & Specialty Channel is responsible for managing and growing a portfolio of food specialty and key market accounts within the gift and specialty channel. This role drives revenue by developing strong buyer relationships, executing account-specific sales strategies, introducing new products, and collaborating cross-functionally to ensure outstanding customer service and profitable growth.

JOB SUMMARY

Account Management Manage a portfolio of food specialty accounts and key market accounts as the primary point of contact. Build and maintain strong relationships with buyers, category managers, and distributors. Develop account-specific sales plans to meet or exceed revenue targets. Partner with the inside sales team to drive programs and sales initiatives. New Business Development Identify and pursue new opportunities to expand distribution within the gift and specialty channel. Drive incremental sales growth across the food specialty market. Execute channel-appropriate promotional programs and sell sheets to support new account acquisition. Retail & Broker Relations Serve as the key liaison for retailers, distributors, and brokers. Coordinate with Marketing and Brand teams on channel-specific programs and campaigns. Represent Stonewall Kitchen at food specialty trade shows, gift shows, and events. Cross-Functional Coordination Partner with Operations, Finance, and Customer Service to ensure seamless account support. Manage order tracking, issue resolution, and fulfillment follow-through. Maintain accurate and up-to-date account records. New Product Introduction Lead sell-in presentations for new products into the food specialty channel. Manage post-launch performance tracking and reporting. Coordinate with internal teams to ensure product readiness and availability. Analytics & Forecasting Prepare regular business reviews, forecasts, and sales reports for leadership. Analyze account performance data to identify trends and opportunities. Provide monthly updates to support planning and inventory decisions. General Provide outstanding customer service and present new products and marketing materials to accounts. Analyze sales trends and proactively identify opportunities to maximize revenue. Ensure compliance with company standards of conduct and safety policies. Perform other related duties as assigned. Requirements Bachelor's degree or equivalent experience with 3-5 years of prior experience in sales, preferably within the food specialty, gift, or consumer goods market. Demonstrated success managing key accounts and distributor/broker networks. Excellent written and verbal communication skills with a strong ability to build relationships. Proven ability to develop and execute account-specific sales and marketing plans. Strong analytical and problem-solving abilities with experience reviewing sales data and forecasts. Ability to manage multiple accounts and priorities in a fast-paced sales environment. Strong presentation, negotiation, and influencing skills. Proficiency in Microsoft Office, especially Excel and PowerPoint. Ability to travel domestically to trade shows, customer meetings, and events (approximately 25-30% of the time). May be required to work in excess of 40 hours per week as business needs require.