SURVEILLANCE SUPERVISOR

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SURVEILLANCE SUPERVISOR

Joliet, IL, United States (On-site) Hot Job Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary As a Surveillance Supervisor at Harrah's Joliet, you will lead a high-performing team responsible for protecting the integrity of casino operations through covert monitoring and advanced surveillance technology. You'll oversee all areas of the property, detecting and documenting suspicious activity while ensuring full compliance with gaming regulations. This role is perfect for a driven, detail-oriented leader ready to make a real impact in a fast-paced, exciting environment.

HOW YOU WILL CREATE THE EXTRAORDINARY

Serves as a leader for employees while fostering teamwork, employee morale, motivation, and open communication. Provides direction and support for all staff to achieve Harrah's Joliet goals and objectives through the fair and consistent application of policies and procedures. Strives to improve and streamline departmental operations, through the continuous assessment of policies and procedures, work processes and program effectiveness/value. Endorses the business objectives, ethics and values of Harrah's Entertainment Inc. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Responsible for the clandestine surveillance of the entire property including all front of house and back of house areas, parking garages, and external property. Responsible for clandestine surveillance of the operations and conduct of the table games. Provides clandestine surveillance of the operations of the slot machines and operations of the cashier's cage. Audio/video recording of activities in the count rooms. Detects cheating, theft, embezzlement and other illegal activities in the casino, count rooms, hotel, restaurants and cashier's cage. The video recording of illegal and unusual activities monitored. Any individual employed in these positions must sign an acknowledgment of regulatory requirements prior to being employed in the Surveillance Department. Responsible for notification of appropriate supervisors and the IGB upon detection and recording of cheating, theft, embezzlement or other illegal activities. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties as assigned.

WHAT YOU WILL NEED

Bachelor's Degree in Criminal Justice, Law Enforcement or equivalent preferred. A minimum of two years supervisory experience in casino surveillance is preferred. Must have expert knowledge of all table games and the ability to identify methods of cheating and/or other irregular activities. Must have working knowledge of Digital Recording Systems and related equipment.

ADDITIONAL REQUIREMENTS

Lifts up to a maximum of 10 lbs. and/or carries objects weighing up to 10 lbs. Must be able to work in areas containing high noise levels, bright lights and dust. Position requires 5% standing, 85% sitting, 10% walking. Requires some bending, kneeling and reaching overhead. Must be able to respond to touch, speech, aural and visual cues. Must be able to work in a fast-paced environment involving constant internal and external customer contact. Must be able to maneuver to all areas of the casino.

Compensation & Benefits:

$60K-$65K Employment Type - Full Time Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

Benefits Package:

Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being Life and Disability Insurance to provide financial security in unexpected situations 401(k) retirement plan to help you save for the future. Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs Education Assistance program to support your professional development and continuous learning Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

AND MUCH MORE

!, TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 83942 Job Category Hotel Operations Job Schedule Full time Locations Harrah's Joliet Casino (On-site)