System Analyst

System Analyst at Robert Half System Analyst at Robert Half in Redford, Michigan Posted in about 1 hour ago.

Type:

full-time

Job Description:

Our client is seeking a Business Systems Analyst to support and improve critical business systems for their team in Livonia, Michigan. This role partners with stakeholders across the organization to translate operational needs into effective system solutions, strengthen process performance, and help ensure reliable day-to-day ERP and application support. The ideal candidate brings strong analytical ability, hands-on business systems experience, and the communication skills needed to guide users, vendors, and project teams through enhancements and issue resolution.

Responsibilities:

• Act as the primary internal ERP resource, providing functional expertise and day-to-day guidance on system capabilities and usage.
• Lead business systems integration activities related to newly acquired operations, coordinating requirements, workflows, and implementation efforts across teams.
• Partner with stakeholders to identify business needs, document requirements, and translate them into practical system configurations and process improvements.
• Evaluate existing workflows, refine system processes, and support the design and maintenance of efficient, scalable business operations.
• Safeguard system reliability and data integrity by monitoring performance, investigating issues, and driving timely resolution of defects or disruptions.
• Support software updates, patches, and ongoing maintenance while helping plan and execute testing activities such as user acceptance, performance, usability, and security validation.
• Gather feedback from end users, troubleshoot functional concerns, and deliver high-quality support to improve system adoption and effectiveness.
• Work closely with cross-functional teams and external vendors to implement enhancements, address bugs, and recommend solutions that align with business goals.
• Create and maintain documentation for integrations, configuration changes, incidents, and operating procedures, and provide training sessions or demonstrations for users.
• Contribute to larger initiatives by managing assigned project work, tracking deliverables, and applying accessibility, compliance, and security standards in system-related activities.