Tasting Room Educator, Cambria

Job Summary As a Tasting Room Educator at AP by the Sea in Cambria, you will create a warm, memorable, and elevated coastal hospitality experience for every guest. This role is responsible for delivering knowledgeable and engaging wine service while supporting daily tasting room operations. You will drive sales, build lasting guest relationships, and represent the Ancient Peaks brand in a way that reflects both our estate roots and our coastal tasting experience. Core responsibilities include wine education, guest service, sales, light food service, POS operations, and maintaining a clean, welcoming environment. Weekend and holiday availability is required, including special events. Job Duties Prepare the Tasting Room for daily opening and closing. Deliver exceptional customer service to all guests. Professionally and enthusiastically represent Ancient Peaks and AP by the Sea. Educate guests on wines, winemaking techniques, vineyard practices, and winery history; confidently answer questions. Guide guests through curated tasting experiences that reflect the coastal setting and brand story. Effectively suggest and sell wine, wine club memberships, and retail merchandise. Communicate wine club benefits clearly and confidently, both in person and over the phone. Stay current on wine releases, company updates, and industry knowledge. Attend scheduled trainings and team meetings. Accurately operate POS and complete opening/closing transactions. General Responsibilities Assist with on-site and off-site events. Wash and polish glassware. Break down and recycle cardboard and glass. Maintain cleanliness of the tasting room and all guest-facing areas. Answer phones and assist with guest inquiries. Conduct wine and non-wine inventories as needed. Restock retail merchandise and notify management of low inventory. Perform other duties as assigned by the Director of Hospitality. Qualifications Outstanding customer service skills. Ability to communicate effectively with diverse guests. Wine knowledge preferred; willingness to learn required. Commitment to excellence and high standards. Professional appearance and demeanor. Must be able to work weekends, holidays, wine club events, and industry events. Fluent in English. Must be at least 21 years of age. 1-2 years of related experience preferred. High school diploma or equivalent. Strong computer skills and POS experience preferred. Physical and Mental Requirements Ability to talk to customers, stand and walk for long periods of time Must be able to lift up to 50 pounds repeatedly Must be able to effectively stock wine and non-wine merchandise, set-up and break down structures, tables and able to utilize dolly cart and other equipment to assist in moving heavy objects Ability to understand and accurately follow written and verbal instructions Schedule This is a part-time position, scheduled primarily from 2:00pm to 8:00pm. Weekend availability is required. The Cambria Tasting Room will be open from Friday - Sunday. We are seeking a candidate who can commit to 2+ days per week. Compensation This is an hourly, part-time position. Position is eligible for pooled tips. This position is eligible for the following benefits: employee discounts on wine (21 and over only), merchandise and zipline discounts at Margarita Adventures, time and a half holiday pay. About Ancient Peaks | AP by the Sea Ancient Peaks Winery is a family-owned estate winery rooted in Santa Margarita, CA. AP by the Sea in Cambria brings our wines to the coast, offering guests a relaxed, ocean-adjacent tasting experience that highlights our sustainably farmed Margarita Vineyard. Our team is passionate about storytelling, hospitality, and creating memorable moments that inspire guests to return again and again.

Job Type:

Part-time Pay:

$16.90 - $19.00 per hour Application Question(s): Are you able to commit to 2-4 days a week, Thursday - Sunday? Ability to

Commute:

Cambria, CA 93428 (Preferred)

Work Location:

In person