Technical Analysis Expert

Technical Analysis Expert
New Holland, PA
1 DAYS AGO
22566848
Summary
New Holland, PA
In-Person
Competitive Salary
1 Years Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Day Shift / Full-Time
Description Position Summary The Parts Return Specialist is responsible for coordinating, processing, and tracking returned agriculture and construction parts from dealerships, service centers, and customers. This role ensures accurate documentation, compliance with warranty policies, and efficient inventory management while maintaining strong communication with internal teams, suppliers, and clients. The specialist plays a critical role in supporting quality control, minimizing losses, and improving the overall efficiency of the parts return process. Key Responsibilities Returns Processing & Management Receive, inspect, and process returned parts according to company guidelines and warranty policies.
Verify part numbers, quantities, and conditions against return authorization requests and packing slips.
Accurately log returned items into inventory management systems (e.g., SAP, Oracle, or other ERP tools).
Tag, label, and route returned parts to the appropriate department for inspection, testing, or disposal. Documentation & Reporting Prepare and maintain all required documentation, including return authorizations, credit memos, and claim forms.
Ensure proper filing and organization of all warranty-related records for auditing purposes.
Generate reports on return volumes, processing times, and claim statuses for management review. Quality Assurance & Compliance Collaborate with warranty, quality, and engineering teams to ensure defective parts are documented and evaluated.
Follow company policies, manufacturer guidelines, and regulatory standards regarding the handling of hazardous or restricted components.
Ensure compliance with environmental and safety regulations for packaging, shipping, and disposal of returned materials. Qualifications Education & Experience High school diploma or equivalent required; associate degree or technical certification preferred.
1 year of experience in parts returns, warranty processing, logistics, or inventory control (agriculture and construction industry experience strongly preferred). Skills & Competencies Strong knowledge of agriculture and construction parts, warranty policies, and returns procedures.
Proficient with ERP systems and Microsoft Office Suite (Excel, Word, Outlook).
Excellent organizational and time management skills with attention to detail. Physical & Work Environment Requirements Ability to lift up to 75 lbs. and stand or walk for extended periods.
Work may involve warehouse, office, and shipping/receiving environments.
Must adhere to all company safety protocols and PPE requirements. Additional Details How To Identify Potential Job Scams