Technology Specialist, FT

Technology Specialist Location:

Heber, UT Status:

Full-Time Hours:

Monday - Friday; 7:30 a.m. - 3:30 p.m. Some flexibility is negotiable. Occasional nights and weekends as needed.

Pay/Salary:

$50,100 annually Summary The Technology Specialist provides support to college by maintaining and managing end users accounts, workstations, devices and software applications.

THIS IS NOT A REMOTE POSITION!

Some travel between Heber and Utah Valley is required. Why Work with Us? The workplace culture and opportunities here at MTECH are benefits in and of themselves, but here's what you can expect from MTECH's generous benefit package:

Positive Work Culture:

Be a part of a friendly, team-oriented environment where your contributions are valued.

Comprehensive Health Coverage:

Enjoy affordable and extensive healthcare benefits.

Financial Peace of Mind:

14.2% retirement contributions and a 6.2% Social Security alternative.

Work-Life Balance:

Take advantage of paid holidays, personal leave, sick days, and vacation time.

Professional Growth:

Receive an MTECH tuition waiver after three months (minimum 14 hours/week), opening doors to further your own education and skills.

What You'll Do:

Responsibilities of the Technology Specialist include, but are not limited to: Manage and maintain user accounts, workstations, devices, and software applications.

Oversee and maintain classroom computer labs, ensuring they are organized and up-to-date.

Address user needs and questions related to devices, networks, and various software programs.

Ensure computer hardware is current and coordinate with the department to recommend and discuss necessary upgrades.

Possess a solid understanding of both Windows and macOS operating systems.

Manage and maintain endpoint antivirus and security applications.

Demonstrate self-motivation in completing tasks and resolving issues.

Exhibit strong diagnostic, problem-solving, and decision-making abilities.

Communicate effectively, both in writing and verbally.

Possess general mathematical and language proficiency.

Collaborate effectively as a team player, working well with colleagues inside and outside the Technology Department.

Provide on-site technical support, including urgent response to outages, classroom interruptions, and time-sensitive service requests.

Meet required on-site response times for critical issues (e.g., ability to arrive on campus withing 30 minutes when on call).

What We're Looking For:

A high school diploma with a minimum of two (2) years' experience in a technical support position.

Must be willing to earn additional certifications (i.e., A+, Network+, etc.). Ready to Apply? We appreciate and celebrate our amazing team and are excited to welcome new talent. If you're looking for a dynamic and rewarding role in IT, we'd love to have you on our team. Apply today and make a difference at MTECH. To inquire about this position, email: humanresources@mtec.edu MTECH maintains the right to conduct a criminal history background check; employment is contingent upon background check results.

NONDISCRIMINATION STATEMENT

Mountainland Technical College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Lynn AdamsTitle IX Coordinator ladams@mtec.edu(801) 753-4245 Inquiries may also be sent to: The Office for Civil Rights - Denver Office U.S. Department of Education in the Cesar E. Chavez Memorial Building located at 1244 Speer Boulevard, Suite 310, Denver, CO,80204-3582. They can be reached by phone: 303-844-5695 (

TDD:

800-877-8339), by fax: 303-844-4303, or by email: OCR.Denver@ed.gov.