Position Overview We are seeking a Staff IT AI Implementation Engineer to lead the architecture, deployment, and operational oversight of our enterprise AI ecosystem. Sitting at the intersection of hands-on technical execution and strategic governance, this role is pivotal in building production-ready AI solutions, automating cross-functional workflows, and shaping responsible AI adoption standards across the organization. The ideal candidate thrives on delivering scalable AI integrations while acting as a trusted advisor to help business units understand, deploy, and maximize the value of artificial intelligence securely.

Core Responsibilities AI Platform Administration:

Manage enterprise AI platforms (including frontier LLMs like Claude Enterprise and ChatGPT Enterprise), ensuring secure access controls and seamless coordination with IT infrastructure.

Workflow Automation & Agent Development:

Design, build, deploy, and maintain custom AI agents and automated workflows to solve business challenges while adhering to IT security standards.

Cross-Functional Advisory:

Serve as the primary point of contact for AI requests across all business units. Partner with stakeholders to assess feasibility, scope technical requirements, and deliver production-ready implementations.

Governance & Security Compliance:

Collaborate with IT Security and leadership to establish, implement, and enforce AI governance frameworks and acceptable use policies.

Vendor & Tool Evaluation:

Review and vet emerging AI tools, services, and platform releases alongside IT Security to provide recommendations for adoption or integration.

Enablement & Training:

Develop cross-departmental guidance, best practices, and training programs to support safe, compliant, and effective AI usage.

Performance & Cost Optimization:

Track platform usage metrics, monitor cost allocations, and present operational insights and optimization strategies to leadership.

Security Reviews:

Ensure all agents, MCP servers, integrations, and data connections undergo rigorous IT Security review before deployment, upholding principles of least-privilege access.

Key Qualifications Experience:

3+ years of experience in software engineering, data science, ML engineering, or applied AI (or 2+ years specialized in building production LLM applications).

AI Model Integration:

1-3 years of hands-on experience working with frontier AI services, LLMs, or agent development.

Agent Architecture:

Proven ability to build AI agents utilizing tool/function calling, API integrations, and Model Context Protocol (MCP) frameworks.

RAG Pipelines:

Technical proficiency in Retrieval-Augmented Generation (RAG) architecture, including embeddings, vector databases, chunking strategies, and retrieval evaluation.

LLM Evaluation:

Hands-on experience evaluating LLM performance using test sets, LLM-as-judge frameworks, and prompt regression testing.

Prompt & Context Engineering:

Advanced expertise in production-grade prompt engineering and context optimization.

AI Security Standards:

Strong knowledge of AI-specific security threats (e.g., prompt injection, data leakage, PII handling) and familiarity with the OWASP Top 10 for LLMs.

Deployment & Managed Services:

Experience containerizing AI applications, managing self-hosted/served models, and utilizing cloud AI services (e.g., AWS Bedrock, Azure OpenAI/AI Foundry, Google Vertex AI).

Governance Frameworks:

Familiarity with responsible-AI practices and governance models (such as NIST AI RMF or

ISO/IEC 42001

).

Communication & Collaboration:

Demonstrated track record of collaborating across business units and translating complex technical concepts for non-technical stakeholders.

Preferred Qualifications Certifications:

Anthropic Claude Certified Associate / Developer AWS Certified AI Practitioner or AWS Certified Generative AI Developer Microsoft Azure AI Fundamentals CompTIA AI+ or equivalent vendor-neutral credential

Frameworks & Orchestration:

Experience with agent orchestration tools (e.g., LangChain, LangGraph, AutoGen).

Observability:

Experience using LLM observability and cost-tracking platforms (e.g., LangSmith).

Automation Platforms:

Familiarity with workflow automation tools (e.g., Power Automate, n8n, Zapier).

Model Customization:

Hands-on experience with fine-tuning or local deployment frameworks (e.g., Ollama, OpenWebUI). Company Culture & Benefits We foster a collaborative, innovative culture centered on continuous growth, cross-functional mentorship, and transformative technology. We offer a comprehensive benefits package designed to support full employee well-being, including: Competitive medical, dental, and vision health coverage Retirement savings plans with employer matching Short-term and long-term disability protection Paid time off, holidays, and parental leave programs Wellness programs and dedicated professional development initiatives