AI Engineer II American Express - 4.1 Sunrise, FL Job Details Full-time $89,250 - $150,250 a year 7 hours ago Benefits Paid parental leave Health insurance Dental insurance Parental leave Vision insurance Life insurance Retirement plan Qualifications AI models Software engineering Data transformation pipeline development Software deployment Front-end state management AI platforms (beyond public GPTs) Scalable systems Computational framework Databases Technical solutions implementation Event-driven architecture Production systems Machine learning cloud services Model deployment Developing large-scale AI models Cloud Native Design APIs Scalability Distributed computing Machine learning libraries Machine learning frameworks Design (software development lifecycle) Full Job Description Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

Required:

5+ years of experience in software engineering, machine learning, or applied AI, including building production systems. Experience working with agentic AI systems, including orchestration, tools, memory/state management, and evaluation. Experience with RAG, vector databases, and the full LLM lifecycle, including prompting, fine-tuning, evaluation, and monitoring. Strong Python skills and experience building backend services, APIs, and data pipelines. Hands-on experience with LLMs, GenAI, or applied machine learning in real-world products. Experience with modern AI/ML frameworks such as LangChain, LangGraph, PyTorch, TensorFlow, or Scikit-learn. Strong experience with Google Cloud Platform (GCP), including BigQuery, Composer (Airflow), DataProc, and similar services. Experience designing and deploying scalable cloud-native solutions using modern engineering practices. Good understanding of distributed systems, event-driven architecture, and large-scale data processing. Strong problem-solving skills and the ability to turn business needs into technical solutions. Able to work in a fast-paced, collaborative environment with strong ownership and accountability.

Preferred:

Experience with case management platforms and customer data systems. Experience in regulated industries such as financial services, with knowledge of compliance, governance, and secure AI deployment. Experience with distributed data technologies and container tools like Docker and Kubernetes. Familiarity with AI governance, model risk management, and responsible AI. Contributions to research, patents, or open-source projects in AI/ML or developer tools. Advanced degree in Computer Science, Machine Learning, AI, or related technical field. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.