DevOps Engineer (AI/ML)

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States (or applicable country) on a full-time basis without the need for current or future immigration sponsorship. Please note, we are not accepting candidates on H1B or OPT status

OVERVIEW

We are looking for an experienced DevOps Engineer to support our AI and ML initiatives, including GenAI platform development, deployment automation, and infrastructure optimization. You will play a critical role in building and maintaining scalable, secure, and observable systems that power scalable RAG solutions, model training platforms, and agentic AI workflows across the enterprise.

RESPONSIBILITIES

Design and implement CI/CD pipelines for AI and ML model training, evaluation, and RAG system deployment (including LLMs, vectorDB, embedding and reranking models, governance and observability systems, and guardrails). Provision and manage AI infrastructure across cloud hyperscalers (AWS/GCP), using infrastructure-as-code tools -strong preference for Terraform-. Maintain containerized environments (Docker, Kubernetes) optimized for GPU workloads and distributed compute. Support vector database, feature store, and embedding store deployments (e.g., pgVector, Pinecone, Redis, Featureform. MongoDB Atlas, etc). Monitor and optimize performance, availability, and cost of AI workloads, using observability tools (e.g., Prometheus, Grafana, Datadog, or managed cloud offerings). Collaborate with data scientists, AI/ML engineers, and other members of the platform team to ensure smooth transitions from experimentation to production. Implement security best practices including secrets management, model access control, data encryption, and audit logging for AI pipelines. Help support the deployment and orchestration of agentic AI systems (LangChain, LangGraph, CrewAI, Copilot Studio, AgentSpace, etc.).

Must Haves:

6+ years of DevOps or infrastructure engineering experience. Preferably with 2+ years in AI/ML environments. Hands-on experience with cloud-native services (AWS Bedrock/SageMaker, GCP Vertex AI, or Azure ML) and GPU infrastructure management. Strong skills in CI/CD tools (GitHub Actions, ArgoCD, Jenkins) and configuration management (Ansible, Helm, etc.). Proficient in scripting languages like Python, Bash, -Go or similar is a nice plus-. Experience with monitoring, logging, and alerting systems for AI/ML workloads. Deep understanding of Kubernetes and container lifecycle management.

Bonus Attributes:

Exposure to MLOps tooling such as MLflow, Kubeflow, SageMaker Pipelines, or Vertex Pipelines. Familiarity with prompt engineering, model fine-tuning, and inference serving. Experience with secure AI deployment and compliance frameworks Knowledge of model versioning, drift detection, and scalable rollback strategies.

Abilities:

Ability to work with a high level of initiative, accuracy, and attention to detail. Ability to prioritize multiple assignments effectively. Ability to meet established deadlines. Ability to successfully, efficiently, and professionally interact with staff and customers. Excellent organization skills. Critical thinking ability ranging from moderately to highly complex. Flexibility in meeting the business needs of the customer and the company. Ability to work creatively and independently with latitude and minimal supervision. Ability to utilize experience and judgment in accomplishing assigned goals. Experience in navigating organizational structure.

Position Type and Expected Hours of Work:

Full Time Disclaimer:

The above statement is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of responsibilities, duties and skills required. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com. Welcome to your candidate home! We are excited that you are exploring opportunities with Global Payments and look forward to learning more about you! From here, you can track the progress of your application, stay up to date on any next steps and keep your contact information current. At Global Payments (

NYSE :

GPN), we empower simple, fast, secure payments for everyone. And to do that, we've built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we're there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations:

Accessibility Requests:

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com

EEOC Statement:

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpay.com.