Description:
Cognitive Linguist will be responsible for building business process networks using a virtual assistant technology that integrate into other systems with a focus on user experience. Key Responsibilities
- Understand the intent portfolio for NLU across domains (e.g., technology, human resources) and how it maps to conversation design for web, mobile, and voice channels.
- Identify and build appropriate datasets to train and test machine learning models for intent classification and speech recognition.
- Develop tools and telemetry that can measure/monitor accuracy and performance and update the models accordingly throughout development lifecycle.
- Develop disambiguating and error handling strategies as the virtual assistant scales.
- Monitor conversations in the application to identify underperforming content and develop solutions to improve the performance.
- Collaborate with data scientists, product owners, UX researchers, and engineers to build out the "brain" of the virtual assistant.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range:
$95,000 - $105,000 a year