Manage multiple customer engagements from nomination, discovery and kickoff through workshop, POC, deployment planning and follow-on production readiness.
Serve as a trusted customer contact, keeping business and technical stakeholders aligned on scope, status, risks, next steps and expected outcomes.
Support presales conversations, technical demonstrations, solution overviews and customer workshops across AI Factory, Fabric, Copilot, cloud migration and modernization scenarios.
Coordinate closely with UnifyCloud technical, delivery and development teams to translate customer requirements into actionable workplans and ensure timely execution.
Prepare and present clear technical and business summaries for customers, partners, Microsoft stakeholders and UnifyCloud leadership.
Identify opportunities to expand pilots into production deployments, additional use cases, funded follow-on work, cloud migration projects or broader AI and data modernization initiatives.
Track engagement progress, customer feedback, risks, blockers, status updates, reporting metrics and regional growth activity. Skills Qualifications
Fluent in French and Arabic, Professional Competency in English
5-10 years of experience in technical program management, engagement management, presales, technical sales, enterprise consulting or customer-facing software delivery.
Strong customer-facing communication skills, including comfort presenting to senior business and technical executives.
Working knowledge of Microsoft Azure, AI, GenAI, LLMs, Copilot, Microsoft Fabric, data platforms, cloud migration or application modernization.
Strong project management discipline, including ability to manage multiple customers, priorities, deadlines and internal stakeholders at the same time.
Ability to operate independently in a fast-moving entrepreneurial environment while collaborating effectively with distributed technical teams.
Bachelor's degree in information technology, computer science, engineering, business or equivalent practical experience. Preferred Experience
Experience working with Microsoft partners, Microsoft field teams or enterprise cloud programs.
Experience supporting India-based development, delivery or migration factory teams.
Knowledge of AWS, Google Cloud or multi-cloud modernization is a plus.

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