Key Roles & Responsibilities / Must-Have Skills

SAP S/4HANA SD/OTC

Strong functional experience in Order-to-Cash, primarily supporting existing business processes, production issues, and enhancements.

SAP CPI Integration:

Experience troubleshooting integrations between Salesforce (front-end CRM), SAP CPI (middleware), and

SAP S/4HANA.

Must understand APIs, interfaces, and integration-related issues.

Cross-Functional Integration:

Experience working closely with SAP EWM and FI/Finance teams to investigate and resolve integration and business process issues.

After-Sales Business Processes:

Understanding of repair orders, over-the-counter (OTC) parts orders, and body shop orders. These are currently handled as part of the sales order process. Pricing -

High Priority:

Strong SAP SD pricing knowledge, including pricing master data, pricing updates/uploads, and related OTC processes.

Data Migration & Master Data:

Hands-on experience with customer master, material master, pricing master, BOMs, and credit management data, including master data setup and bulk uploads.

SAP Fiori Applications:

Hands-on familiarity with Fiori applications in S/4HANA, particularly for pricing updates, data uploads, and business-user activities.

Cutover & Business Support:

Experience supporting data migration/cutover activities and assisting business users with SAP processes. Third-Party Logistics (3PL): Basic understanding of 3PL integrations would be an added advantage. Important Clarifications Dedicated

SAP S/4HANA

Service Management expertise is not currently mandatory , as that functionality has not yet been enabled. SAP CPI integration knowledge is important; separate SAP BTP platform expertise was not identified as a mandatory requirement. This is primarily a functional support, integration troubleshooting, and data migration role rather than a pure solution design/configuration position.

Ideal Candidate:

A strong

SAP S/4HANA SD/OTC

Functional Consultant with hands-on pricing, Salesforce-SAP CPI integration, master data migration, and production support experience.