Enterprise Solution Consultant
- Partner Solutions Five9
- 3.7 San Ramon, CA Job Details $93,900
- $218,200 a year 4 hours ago Qualifications Sales Bachelor of Science Consulting experience Google Cloud Platform Mid-level Technical solutions implementation Solution architecture design Bachelor's degree Zendesk Sales experience within tech Telecommunication Product demos ServiceNow CRM system proficiency Workshop facilitation AI Cross-functional collaboration Software training Full Job Description Join us in bringing joy to customer experience.
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Solution Consultant supports Five9's strategic resell partners by helping them position, sell, and design cloud contact center solutions for enterprise customers. This role blends technical sales, solution consulting, partner enablement, and enterprise architecture. The SC acts as a trusted advisor across partner-led sales cycles, helping translate business needs into clear Five9 solution designs, demos, and technical guidance. What You'll Do Serve as a technical advisor for strategic partner-led sales opportunities. Lead discovery, demos, presentations, and technical workshops. Help partners and customers understand Five9 capabilities, integrations, AI, telephony, and CCaaS architecture. Support solution validation, proof-of-concepts, and implementation planning. Train and enable partners on Five9 products, features, best practices, and solution patterns. Create partner-facing enablement materials, demo flows, and technical guidance. Share partner and customer feedback with Product, Engineering, Marketing, Sales, and Services. Collaborate across Five9 teams to improve partner readiness and deal execution. What You'll Bring Strong customer and partner presence. Ability to explain complex technical concepts clearly to technical and non-technical audiences. Experience with solution consulting, technical sales, implementation, architecture, or partner enablement. Familiarity with contact center, telephony, CRM, cloud, AI, or integration technologies. Confidence delivering demos, presentations, training, and workshops. Strong collaboration, organization, and follow-through. Curiosity, ownership, and a practical builder mindset. Willingness to travel for partner, customer, and Five9 events. Helpful Background Five9, CCaaS, telecom, or contact center experience. Salesforce administration or CRM integration experience. Google Cloud, AI, automation, or conversational AI exposure. Zendesk or ServiceNow experience. Implementation, configuration, or hands-on technical delivery experience. BA/BS degree or equivalent work experience. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note:
Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
