Hospitality, Tourism & Travel

Sr Analyst Sales

Sr Analyst Sales

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Norwegian Cruise Line Holdings Ltd

Miami, FL, USA

Published:

9/4/2026

Full time

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

JOB SUMMARY

Responsible for supporting the Sales Analytics and Planning team by collecting accurate data, processing, modeling and analysis.

Consolidate data from several different systems and sources to provide department timely and accurate information.

Benchmark and compare agencies against peer set and provide recommendations and strategies to focus on most profitable agencies while reducing expense to underperforming agencies.

Work closely with BI and Marketing Analytics to maintain decisive reporting to measure key metrics of sales performance..

POSITION RESPONSIBILITIES

Prepare periodical and accurate reporting from various sources to provide actionable information and insights to team members and management.

Maintain internal/external sales incentive programs along with supporting processes including revenue breakout and agency alignment.

Prepare periodical and accurate reporting from various sources to provide actionable information and insights to team members and management.

Liaise with Business Intelligence and Marketing Analytics team(s) to maintain best in class Tableau dashboards and business objects reporting.

Continually review reporting and propose changes to enhance reporting effectiveness.

Prepare monthly financial expense variance reporting and consolidate explanations across the North America Sales cost centers while providing potential prospective impact from results.

Maintain and catalogue periodical analysis and reporting distributed to internal and external customers inclusive of all tableau dashboards and business objects reports inclusive or purpose and overview.

Run analysis for channel performance, market performance, booking volume, yield, account performance, including various metrics, etc).

Run routine cost of sale analysis inclusive of all direct expenses associated with each NA channel and travel agency segmentation.

Continually enhance and develop return on investment analysis and provide recommendation to Sales Leadership for programs to drive demand in the most profitable manner.

Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.

Perform special projects and provide analytical support to internal customers ranging from Corporate Finance, Revenue Management and Operations.

Must rely on extensive experience to coordinate and reconcile various financial reporting systems to properly measure and evaluate corporate performance.

Perform various ad hoc analysis to provide internal/external customers analytical support.

Perform other job-related functions as assigned..

KNOWLEDGE & EXPERIENCE

EDUCATION:

Bachelor's degree in Finance, Accounting or related field of study or any equivalent combination of relevant background and work experience

EXPERIENCE

3 years experience including but not limited to finance, strategic planning, sales analysis or related analytical experience, data analytics/reporting..

KNOWLEDGE & SKILLS

Must understand advanced analytical modeling and/or accounting practices and techniques, including knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources

Understanding of and experience using analytical concepts and statistical techniques including analyzing data, drawing conclusions, and developing actionable recommendations for business units

Experience working with and creating databases and dashboards using all relevant data to inform decisions

Excellent problem solving, quantitative and analytical abilities

Excellent analysis and reporting capabilities, and extensive knowledge of market and regional trends and behaviors, as well as lead management

Strong ability to work with numerous processes and projects simultaneously

Excellent communication and collaboration skills

Ability to manage multiple priorities and deadlines under pressure

Experience with Microsoft office required

Advanced use of Excel, Tableau and Essbase preferred

Excellent working knowledge of database management software and advanced Excel with ability to write macros

Knowledge of travel/cruise industry and reservation/revenue management systems, Essbase and Hyperion preferred

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (

NYSE:

NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY

At a Glance

Brand Overview

Norwegian Cruise Line

Oceania Cruises

Regent Seven Seas Cruises New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.