Business Analyst in Utilities With SAP - W2

Job Post:

Business Systems Analyst in Utilities With SAP & ServiceNow

• W2

Only Location:

Tampa, FL

• Hybrid

•

Need Local Methodologies:

Agile & Waterfall Tools & Technologies:

SAP IS-U, SAP CRM, SAP

Billing, ServiceNow, Power BI, Tableau, Qlik, SharePoint, SAP BusinessObjects, Smartsheet Position Summary:

We are seeking a highly analytical and detail-oriented Business Systems Analyst to support Customer Experience (CE) Business Solutions initiatives within a utility services environment. This role serves as a key liaison between business operations and IT teams, supporting SAP CRM/IS-U and Billing solutions through incident management, requirements gathering, testing coordination, and continuous process improvement. The ideal candidate will possess strong SDLC experience, proven project coordination skills, and hands-on expertise in production support, ServiceNow incident management, UAT testing, and SAP utility applications.

Experience with:

UAT test case creation and testing support Incident triage and production supports ServiceNow incident management SAP CRM, IS-U, Billing, and Device Management modules Utility industry experience. Experience with Power BI, Tableau, Qlik, and SAP BusinessObjects. Familiarity with outage/reliability reporting metrics and regulatory reporting standards Thanks & Regards Vaibhav Srivastav Senior Talent Acquisition Specialist Mob

• (551) (322) (0987) Email
• Voto Consulting LLC
• M/WBE Certified Company