ERP Analyst (OOJ

• 47851) NPAworldwide Recruitment Network update Last updated: Aug/19/2026
  Job Description The ERP Analyst's role is to maintain and operate the organization's ERP
  system by following best practices.

This includes installing,

configuring, patching, upgrading, and working with product support, to

maintain the company's investments in business applications

technologies. The ERP Analyst is also responsible for planning and

coordinating change management processes required to support third-party

business systems integrated with the ERP system necessary for business

operations. The ERP Analyst manages user requests, develops user

reporting requests using SQL and performs system security administration

functions such as creating user profiles and accounts. The analyst also

maintains system/user security authentication, administers application

security and maintains system documentation and logs. This individual

will apply proven communication and problem-solving skills to resolve

issues related to deploying or upgrading mission-critical ERP software.

Essential Duties and Responsibilities

• As our ERP Analyst, key responsibilities include:
• Supporting Users' requests
• Answering questions or providing directions on software
  functionality / menus / options
• Identifying, coordinating and scheduling software training
• Inquiring about, submitting cases to and following up with
  software support
• Coordinating and working with outside technical resources
  providing programming specifications
• Uses SQL to create ad hoc and special reporting, and to
  extract pertinent data to validate data
• Creating and maintaining our business forms on demand
  utilizing Compleo
• Maintaining and refreshing our software test environment as
  required
• Assisting associates with identifying, manipulating,
  exporting, and importing key data elements, such as BOMs,
  pricing, etc.
• Maintaining and creating Webtop analytical dashboard data
  and views
• Maintaining and creating IDF objects, views, subsets, sorts
• Correcting, clearing errors and maintaining LX and Touchpath
  databases as needed
• Ordering Users supplies such as labels, etc.
• Maintaining and creating new Robot jobs, ensuring all Robot jobs
  (daily, weekly, monthly, and annually) are scheduled, complete
  successfully and reports distributed
• Organizing, documenting and maintaining important procedural
  documents, data points and scripts
• Creating and maintaining our

LX / MES

/ Touchpath analytical

dashboard user profiles and their credentials

• Ensuring all IBM iSeries data backups are completed successfully
• Restoring relevant archived data as needed
• Working with and scheduling off-hours technical support

Qualifications:

Minimum Qualifications American citizens or Green Card only

• no sponsorship candidates
• Bachelor's degree in computer science or related IT field or 4-5
  years of applicable IT experience
• Possesses functional knowledge of ERP-LX and has the ability to
  maintain and support user requirements
• Experience using SQL to develop user reports, analyze and research
  data
• Excellent inter-personal and communication skills; capable of
  explaining procedures verbally or in writing, with end-users and
  technical consultants
• Business skills to interact with IT service-providers for contracts,
  services, and licensing
• Critical thinking, troubleshooting skills and operate independently
  or in a group setting
• Aptitude to learn new skills and gain knowledge through experience
• RPG programming
• A plus.

Technical Resources

Software:

• Infor

LX 8.4.0

• ERP, IDF, Webtop
• Crossroads
• MES•Touchpath•WMS•ACT•CRM•Compleo•Automated Document Processing•Help Systems Robot•Job Scheduler•TL Ashford•Barcode•Google Apps, MS Office 365•Operating systems (IBM i, Windows11, Windows Server)
  

Hardware:

• IBM iSeries/AS400 operation/Tape Library
• Multi-Function Printers (MFP), Barcode label printers
• MS Server, Workstation, Tablets, Barcode Scanners Why is This a

Great Opportunity :

The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees. The hiring manager's management style: "It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. I'm not a micromanager but am hands-on when needed. I'm as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. I'm results-focused and hold myself accountable as I do with my team members." Visa sponsorship provided:

No

Location:

Springfield, MO, Missouri, USA

Remote Status:

No Remote

Pay Type:

Annual Salary

Occupational Categories:

Information Technology/ Computing/ Cyber/ Software

Industry(ies):

Information Technology