SAP SD/LE AMS Consultant

Role description

Role:

SAP SD/LE AMS

Consultant Employment Type:

Full-time Work Model:

Onsite Location:

Avon Lake, Ohio Job Summary We are seeking an experienced

SAP SD/LE AMS

Consultant (Associate Principal) with 11 to 15 years of strong expertise in SAP Sales and Distribution (ECC) to lead and manage SAP SD operations. The role focuses on ensuring stable and efficient Order-to-Cash (O2C) processes, application reliability, and high-quality AMS delivery in an onsite client environment. Job Description Lead end-to-end

SAP SD/LE

(ECC) module activities including configuration, production support, and functional enhancements. Own and manage Order-to-Cash processes including sales order processing, pricing, shipping (LE), billing, returns, and customer master data management. Oversee and manage integration points with SAP MM, FI/CO, WM, and PP modules. Ensure adherence to audit, compliance, data governance, and data consistency standards. Collaborate closely with cross-functional teams including ABAP, Basis, middleware teams, and business stakeholders to deliver robust solutions. Monitor and support batch jobs, IDoc processing, output determination, EDI, and interface integrations. Prepare functional specifications, validate technical designs, and coordinate custom developments with technical teams. Support UAT, integration testing, cutover activities, system deployments, and upgrades. Maintain and update documentation including configuration documents, SOPs, KT materials, and run books. Use ITSM tools such as ServiceNow or Remedy for incident, problem, and change management activities. Drive continuous improvement initiatives, identify recurring issues, and recommend preventive and optimisation solutions. Roles & Responsibilities Provide L1 to L3 application support for

SAP SD/LE

(ECC), ensuring issues are resolved within defined SLA timelines. Execute functional configuration changes, minor enhancements, and change requests aligned with business needs. Guide and support end users on

SAP SD/LE

transactions, processes, and functional queries; conduct user training as required. Categorise, prioritise, and manage incidents and service requests; escalate unresolved issues and provide clear status communication to stakeholders. Lead AMS delivery and support multi-client environments while ensuring high levels of customer satisfaction. Act as a bridge between business users, support teams, and technical teams to analyse and resolve complex functional issues. Monitor system performance, perform root cause analysis, and implement preventive measures for recurring incidents. Mentor junior consultants and independently manage multiple priorities in a fast-paced support environment. Maintain strong stakeholder management, communication, and leadership throughout the AMS lifecycle. Ensure adherence to ITIL processes, AMS governance frameworks, and organisational best practices. Key Skills & Competencies Strong hands-on expertise in SAP SD and LE (ECC) Deep understanding of Order-to-Cash and Logistics Execution processes Experience in AMS delivery models and ITIL-based support Knowledge of integrations, IDocs, EDI, and cross-module flows Excellent communication skills with the ability to work onsite with client stakeholders

Skills Mandatory Skills :

SAP SD ECC, SAP SD S/4HANA

Good to

Have Skills :

SAP SD GTS

Other details Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer :

The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Benefits Compensation range:

$140,000.00 to $150,000.00 per year About LTM LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same.

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