Consulting professionals are highly valued at CS3. This position offers the opportunity to work with clients across multiple industries, helping them improve business operations through ERP technology. You will collaborate with experienced consultants, project managers, sales professionals, and leadership while developing expertise in ERP implementation, business process improvement, and client advisory services. Essential Functions As a consultant, you will be responsible for the support of clients in the following ways: Schedule and conduct effective meetings with key decision makers and project groups.
Prepare project deliverables based on the project scope.
Present project deliverables to the project team.
Analyze, understand, and document standard business processes and client-specific requirements.
Assess and document clients' and prospective clients' current business processes, systems, and operational requirements.
Build ongoing relationships with key decision makers to expand future opportunities within their organization.
Conduct formal and informal training sessions.
Manage assigned projects and workstreams to support adherence to approved scope, schedule, budget, and project objectives.
Assist with internal improvement projects.
Maintain current professional, product, industry, and technical knowledge through ongoing training and professional development.
Provide training, knowledge sharing, and mentoring to internal team members.
Gather, analyze, and document business and system requirements.
Configure ERP functionality based on approved requirements and project scope.
Support data conversion, system testing, user acceptance testing, and go-live activities.
Troubleshoot application issues and identify appropriate resolutions or escalation paths.
Develop client-facing documentation, process guides, and training materials.
Provide post-implementation support and assist clients with system optimization.
Communicate project risks, decisions, dependencies, and scope changes to appropriate stakeholders.
Assist with pre-sales discovery, solution demonstrations, and presentations to clients and prospective clients.